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Participant
August 19, 2020
Answered

Fixed: Photoshop creating a debug.log file when you open a PSD File

  • August 19, 2020
  • 66 replies
  • 37022 views

I just updated my photoshop to the latest version, 21.2.2.289, and I noticed that everytime I open a PSD file. Photoshop creates a debug.log file in the same folder as the PSD file. How do I turn this off?

[Moderator note: PS-55193]

This topic has been closed for replies.
Correct answer Pete.Green

Good news! Tonight's 21.2.4 update should fix the issue with new debug.log file creation. 
Look for the Photoshop update in the Updates section of the Creative Cloud desktop. For help, see Update Creative Cloud apps

Let us know if the update fixes it for you as well!

Regards,

Pete

66 replies

Mohit Goyal
Community Manager
Community Manager
August 25, 2020

Hi all,

 

We are aware of this issue and our engineering team is investigating a fix. We will update you on this.

 

Thanks. 

Mohit 

Participant
August 26, 2020

Any progress on this? Super annoying for my Dropbox clients

Participating Frequently
August 25, 2020

Another annoying bug. Come on Adobe, Photoshop is not free software. With each new update, a new bug. There is no testing department? Beta versions?

Participant
August 24, 2020

adobe is aware.  I updated to previous version until 21.2.3 is created

Known Participant
August 24, 2020

Me too.

Participant
August 24, 2020

I just started having the same issue. 2 days ago, i believe.

Carson Jones
Known Participant
August 24, 2020

Yes I'm seeing this now as well.  Super annoying.

Participant
August 24, 2020

Same here. I get this:

[0820/190221.219:INFO:CONSOLE(1)] "Long rAF frame-time", source: file:///C:/Program%20Files/Adobe/Adobe%20Photoshop%202020/Required/www-rich-tooltips/build/external.js (1)
[0821/200906.953:ERROR:media_internals.cc(112)] Cannot get RenderProcessHost

Known Participant
August 24, 2020

This is extremely annoying and needs to be fixed. Also currently unable to log in and file a bug report.

Legend
August 22, 2020
Run photoshop as administrator, then this file will be created in the Photoshop folder in ProgramFiles.

P.S. It's still a bug.
 
Participant
August 22, 2020

I have the same problem. You can avoid the debug file being created if you open files from Bridge rather than double clicking them.