Fixed: Unable to Rasterize EPS Upon opening in Photoshop 22.4.3

Hi all,

We're happy to annouce the release for Photoshop 22.5 release which includes the fix for this issue. Please update Photoshop and let us know your feedback.

Thanks,

Mohit

Hi guys, was this fixed for v22.5 that is now available?

Had exactly the same thing happen (appeantly it's a bug) Anyway, we opened the original files in Affinity (that's okay if you have it - we have it as a back-up) they opened fine and then we saved/exported them from that program and opened them up in photoshop fine. Wierd, but true 😉 - 

This is a quick remedy for removing the white box, when importing AI or EPS files into Photoshop. After opening the file or logo in Illustrator, Select all and drag the selection directly into your photoshop document, I have my preference set to place as Smart Object.  Double clicking the placed Smart Object will open the file in Illustrator, for edditting.  Not exactly time saving, but doable. Hope this helps. Stu

This is a huge headache. I do lots of branding work. All logos and other graphic assets start as vectors and I then use scripts to automate the creation of raster files at different resolutions.

It's good to know the workaround (File > Open > Generic EPS) but it involves a workflow that's impossibly slow for creating dozens of raster files. I've reverted to 22.4.2 whilst the bug is being fixed.

There shouldn't even be "multiple threads" on this topic... no excuse for this.

What is going on with Adobe lately? Are you trying to lose customers? There is absolutely NO WAY something like this happens if you're actually testing your pointless updates before pushing them on people. Sorry, not pointless... you obviously need busy work to justify your employment - it's just a shame you people insist on breaking more things instead of improving them. There isn't a single Adobe product that I use that hasn't turned to garbage in the last year. Even Distiller suddenly decides making PDFs is too difficult... whatever interal changes happened in the last few years needs to be reversed, you're seriously [inappropriate language removed by moderator] right now. If you aren't careful, enough of us might just lose our AFFINITY for Adobe and look elsewhere.

Hello! I used to be able to open EPS/AI files in Photoshop (rasterized) and now I can't anymore. Did that change with a new update?

Please help, this is infuriating if I have to buy stupid Illustrator now, too.

I used to open an EPS with Photoshop and it would say "How Big?" Now NOTHING. It opens in the smallest, blurriest, image and isn't good for anything. I have tried Place Linked and other fixes but nothing. 

I like many here are getting sick of this update after update and where did my features go crap!

Photoshop EPS 

Hi all,

We're sorry about the trouble with Photoshop 22.4.3 while trying to open EPS files. We have logged this issue as a bug & they are working on a fix.

For now, you can try the below mentioned steps as a workaround to check if that helps:

In the Open dialog, select the file and change the "Format:" option to "Generic EPS". 
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Hope this helps!

Regards,

Nikunj

I was having the same issue...my .eps files created in Illustrator 2021 (version 25.3.1) on my mac (macOS Catalina 10.15.7)  at 300 dpi were opening automatically in 2021 Photoshop (22.4.3 Release) as Index files at 72 dpi. I tried what someone in this thread said to do which was open the file in photoshop as a generic eps and it worked...came up as 300 dpi. I'm not sure why we need to do this but that is what just worked for me. I spent hours chatting with Adobe and no one seemed to know how to fix it. I was lucky to read one of the responses below to get it to work.