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Hi, for some reason when I activate fonts from creative cloud, they're not showing up on photoshop and all my previously activated fonts are also gone from photoshop. Their status is still activated when I go check in my account. I tried several things, I tried updating my apps, deactivating and then reactivating the fonts, disabling fonts and then enabling them again, also tried signing out and restarting my laptop---nothing works. When I try to load my activated fonts in the creative cloud app, it loads forever and never shows:
Any help would be greatly appreciated, thanks.
(For more context, I don't know if this could somehow play into the factor of things but I recently got a new macbook, I transferred everything from my old one to this new one.)
Hello to anyone who's reading this, issue has been resolved. If anyone has the same issue, I hope this helps you:
I had to uninstall my creative cloud and all adobe apps on BOTH my old laptop and my new one, then I reinstalled them all again on the new laptop and sure enough--the fonts are now linked to the new laptop's apps instead of the old one. Good luck.
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Hello to anyone who's reading this, issue has been resolved. If anyone has the same issue, I hope this helps you:
I had to uninstall my creative cloud and all adobe apps on BOTH my old laptop and my new one, then I reinstalled them all again on the new laptop and sure enough--the fonts are now linked to the new laptop's apps instead of the old one. Good luck.
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Thank you for sharing this, and I'm glad it's working now. I wonder though, did you try signing out of Creative Cloud and signing back in? Adobe Fonts are linked to your Adobe ID and not to your computer or to the app.
https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html
~ Jane
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