Copy link to clipboard
Copied
Hello, I have created some social posts in Photoshop, and then my collegue posted them on Instagram and Facebook using her phone. Once posted, the graphics look extremely fuzzy and pixelated on mobile, but look OK on desktop. This does not happen for every social post I make, just some of them. I've tried exporting the images differently, and there is no change. I would greatly appreciate any thoughts on the matter. See mobile screenshot below to view the fuzziness in all its glory, particularly around the text areas.
In case you want to view the original image before it's uploaded to IG, here it is exported at 2048 px x 2048 px.
Copy link to clipboard
Copied
Hi there,
Since you are uploading the images to Social media sites like Instagram and Facebook, there would be compression when the images are uploaded to the respective servers which may result in the image losing quality.
You can try to export the images at a higher resolution and then check if that helps.
Regards,
Nikunj
Copy link to clipboard
Copied
Hi Nikunj,
I've tried exporting larger files and smaller files, neither seem to help. Thanks for the suggestion though.
-Melissa
Copy link to clipboard
Copied
Copy link to clipboard
Copied
You can change the resolution of the image by going to the Image menu > Image Size and then try the export at maximum quality.
Moreover, if the image appears sharp on the computer then any loss in quality you observe after the upload would be due to the compression the image it going through.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
The best Instagram image sizes for posts are:
Non-standard image sizes are up-scaled or downscaled at the server level which can produce hideous results.
Facebook feed ad and shared link image:
1200 x 628 pixels.
Copy link to clipboard
Copied