Generative AI and credits = disappointment

[Eric Claridades]

There is not a lot of artistic freedom when using generative AI in Adobe.  Generation has become so frustrating that I only use generative ai to subtract or add generic objects in Photoshop. As a result, I find that my allocated generative AI credits is almost  full at the end of the billing cycle. To add to the frustration I cannot even use my generative AI credits to generate a "generic" video in Firefly - it notifies me that I should purchase a Firefly plan, yet Firefly is included in my "all apps" subscription and my account has full gen ai credits.

My suggestions are:

1. Make the subscriber's gen ai credits available across all the apps in the subscriber's plan.

2. Make gen ai useful for artists, for example: In designing a provocative album cover. It's rated PG, not R. Why treat it as R during the editing process? Constantly issuing warnings that breaks the artistic flow that leads to abandoning the project to use "other" apps? Can't you just judge the final work and just keep quiet during the production?

3. Give subscribers an option to revert their plan without additional charges for AI.

I'm starting to think that our best years are behind us. Your competitors are flexing.

[Kevin Stohlmeyer]

@Eric Claridades Credits are available across all apps and are deducted for certain tools and processes. The change (warned about for months) is that Adobe is now enforcing deductions for usages. This explainer will help you understand the usages/deductions. https://helpx.adobe.com/creative-cloud/help/generative-credits-access-and-use.html

If you revert/reduce your plan, you reduce your access to Firefly/GenAI credits. This article from PetaPixel does a good job of breaking down what is included, charged, or considered "premium" for features per plan: 

https://petapixel.com/2025/06/24/adobe-is-now-tracking-generative-credit-use-what-you-need-to-know/

As for the usage restrictions, Adobe has been clear to keep this commercially safe for business and education (and avoid legal implications) they will not be changing their policy on guidelines and usage terms. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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