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P: You don't have enough credits...

Forum|Forum|9 months ago
June 16, 2025
18 replies
15451 views

Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version)

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan.
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool.

Are there any new rules/tariff changes for using this tool?

Correct answer CMass

Hey @oksikemp,

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs

^CM

W

Wayne Stadler

Participant

So I went and looked to see if I can just add on some credits for the current work I'm doing as this is the first time I've reach "my limit" of course Adobe doesn't have any add-on packs, you have to comit to some monthly upgrade. So since I only ever use for addition backgrounds anyway (because the subject generative part sucks anyway), I took the images I need to expand the backgrounds on into Nano Banana and got them back faster than the Adobe AI does by ten fold. Good luck Adobe. You lose again.

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Wayne Stadler

Participant

Typical Adobe. they literally steal peoples work to create the AI and then charge the same people to use it. My days using this software are numbered. I've already dumped everything but photoshop mainly for this feature and here I am, having to "pay more" now. Yeah....

[Abuse removed by moderator]

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raveem80097511

Participant

Dear Adobe,
Restricting loyal subscribers to 100 credits Firefly AI (and new ones to 25) is unreasonable and counterproductive. Professionals don’t misuse AI — we use it carefully, to refine work toward perfection, not for gimmicks. If you must, raise the annual subscription slightly, but stop forcing us into absurd bulk bundles. Respect your paying customers and restore freedom of use.So now Adobe thinks 25 credits a month is enough for new subscribers? And 100 for the rest of us? That barely covers a single session. Then try to sell us thousands we’ll never use. Brilliant business model — ration freedom, upsell absurdity. If this is “creativity for all,” then ethics must have been deleted in the last update. Creativity shouldn’t come with a monthly ration card. Please respect your subscribers. For years we’ve supported Adobe with our money, our work, and our loyalty. Now, suddenly, the so-called “generative credits” are capped to a laughable 100, while new subscribers are left with just 25. And then you expect us to buy absurd bundles of thousands we will never need. Ethics? Never heard of it, apparently.

E

ExUSA

Legend

Many of us don't use generative AI at all and would rather not pay anything for it.

M

michael368942409ywx

Participant

Honestly, GenAI has been churning out mediocre results far too often lately... and now we’re expected to pay for it? The real issue is that users never know how many tries it’ll take just to get GenAI to do what we actually asked. Charging us for inconsistent or low-quality output just leaves a bad taste in my mouth. And now they want to stack a subscription on top of another subscription? No thanks. I’m done. Not only has GenAI’s quality taken a serious nosedive, but it’s also turning into an overpriced headache to use.

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ExUSA

Legend

Yes AI is a mess. Poor results, huge use of energy, copyright issues such as infringement and abuse of others IP, whilst over on X the AI even went full N@zi.

Many of us have no interest in using AI unless and until these and many other problems are ironed out.

Talented artists have been using Photoshop to create amazing art for decades now. That's always an option- instead of relying on AI, leverage the non-AI tools and features. There is no NEED for Firefly.

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AHMET29015755shxm

Participant

What is next?
''You used your daily 5 crops per day option. Subscribe Super-Plus plan for more crops!''

Isn't making their apps ''live service'' which is in the end MORE EXPENSIVE than buying the full app for once enough?
Are they limit testing?
Is there a rage or protest going on for this?
Anyone fighting for this?

Adobe is getting more and more unstoppable corporate monarchy day by day.

Ged_Traynor

Community Expert

@AHMET29015755shxm you get a certain amount of free credits per month depending on the plan you have

https://helpx.adobe.com/uk/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-generative-credits

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AHMET29015755shxm

Participant

That answer completely misses the whole point.
We already had Generative Fill for years. It wasn't an ''extra'', it didn't require credit system.

Now, Adobe is limiting it for nothing but greedy, anti-costumer manner.
This is like selling you a full game, you buy the game, and 2 years later they remove part of it and sell you as DLC.

This is such a terrible move. How can anyone (you included) defend this?

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mayank_5550

Participant

Now Adobe removing tool also not working that much properly. And AI generation not working correctly now a days . Even i am using sometimes my samsung phone app to remove something. Adobe is getting corrupted

Rafaelis

Inspiring

So is Photoshop turning into a system of micro transactions I PAY for this ON A MONTHLY BASIS and they DARE operate with CREDITS??? Absolutely unacceptable!

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Martin15D5

Known Participant

I feel like Adobe hooked us on using generative fill and then pulled the rug out from under us by telling us we could no longer use it for free. I can't even begin to fathom how many generative fills it took to create the backgrounds and touch up detail after detail in each of these pictures, which are in my Adobe Stock portfolio. I've been having so much fun using generative fill, but I guess that's over. I can't possibly afford to use it to the same degree I have been.

J

Jane needs help

Inspiring

That's not entirely accurate or fair. The generative AI gets things wrong quite a lot and does not generate what people want in complex cases. If your edit is quick and easy chances are you didn't need the generative feature to begin with, unless you are adding an object to a clean surrounding. For example if you are refining edges using generative of say people/clothing and other objects to make them look like they "belong" after a move that's, much more than 1 click 1 credit. That could be 50 clicks 50 credits because the shape of the thing you are selecting matters. You can't just select everything all at once, add some descriptive words and click generate, it has to be dont in pieces. "fix my eye" "fix my hand(s)" another common request that Adobe doesn't do well, I've burned through 64 generations still havent got what I wanted had to change my verbiage try again and again. In many cases I have to add something I do not wan't, save the image, open it as a new image and then start working with it again, OR group and hide the layers under the image after merging everything into one. Then there's the sensitivity of trigger words or selections it thinks are offensive such as skin when you are trying to change the shape a shin bone or forearm with some realistic looking hair that blends into the edges / background. Deformations that again need to be dealt with as new selections, if I sat down and thought about it I could probably give to 20 more examples. I used my 250 credits by the 2nd click on my 3rd image when I got the "out of credits" notification and realised what Adobe had done. Thats alot more than your proclaimed 5 cents per image. Cellular companies tried something similar with thier prepaid community years ago where consumers paid by the minute and small unused balances did not roll over to the next month, it did not go well for them. The price index per credit as they are applied per image is too high. If the cost index were as high as you advocate for hardware resource allocation Adobe would have went bankrupt in the beta phase of their data collection campaign to margin the price index to begin with. The way that you speak in your replies to peoples valid complaints make me believe that your individual needs and personal financial stability make you the 1%, so stop downplaying what Adobe did and trying to normalize greed to the other 99%. Politicians do this regularly, then there's this thing called amendments, when something is passed and accepted it is often changed is a way that is widely undesirable soon after when it should have been objected for that very reason right from the beginning. I suspect the same is happening here.

I have to use generative fill all the time–to create simple background extensions of a white wall, baseboard, and floor. Photoshop does a fairly mediocre job of this–they add unwanted elements galore, and lots, and I mean lots, of vignetting, which I have to undo. The thing is–why do I have to now pay for this? I'm being squeezed as it is.

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madhuri36895485x9va

Participant

Hello All,

I have been asked to upgrade to newer version (currently using version 25.12.3) of photoshop or wait for the month end to use generative fill even though my account has sufficient generative credits. I still want to continue with version 25.12.3 and use generative fill without updating to latest version. Please help!!!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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Martin15D5

Known Participant

In addition to finding out I was out of generative credits--which came out of the blue and stopped me in the middle of working on a photo on the 16th--it looks like Adobe is raising the monthly subscription fee for Photoshop--from $9.95 to $14.95, an increase of 50 percent. If you tack on the $9.95 needed to purchase more generative credits, it brings the total to $24.90, an increase of 150 percent all at once. Does Netflix ever have a price increase like this? Nope. Nobody does.

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dmitrys62611696

Participant

Hello everyone! In 2024, I purchased the Adobe Photoshop Photography Bundle, which included Photoshop and a few other programs. When I purchased it, it was not stated anywhere that Adobe Firefly had a 250 credit limit per month. Now, when I use Photoshop, I find that I have a 250 credit limit to use Firefly. When I run out, I am prompted to either purchase additional credits via a subscription or wait until the next month to get the free 250 credits again. It is frustrating that this limitation was not clearly stated when I purchased the bundle. I feel like I was forced into this service without proper notice. Has anyone else experienced this? Is there a way to clarify why this was not stated, or how to bypass this limitation without incurring additional costs? Any advice or clarification would be greatly appreciated!

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