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P: You don't have enough credits...

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Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version)

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan.
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool.

Are there any new rules/tariff changes for using this tool?

This topic is closed to new replies. Start a new post to keep the conversation going.

MassCCorrect answer

Legend

Hey @oksikemp,

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs

^CM

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Rafaelis

Inspiring

So is Photoshop turning into a system of micro transactions I PAY for this ON A MONTHLY BASIS and they DARE operate with CREDITS??? Absolutely unacceptable!

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Martin15D5

Known Participant

Now that generative credits have become so costly, what exactly is "one generative credit"? Do you get dinged for the use of one credit every time you use the generative fill tool? Or, is it dependent on the size of the area generated?

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blazeburns

Participant

I want to know this too, and add that it woudl be awfully nice if we could see how many credits we currenty have as we make these decidsion about how/when to use these very limited credits.

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madhuri36895485x9va

Participant

Hello All,

I have been asked to upgrade to newer version (currently using version 25.12.3) of photoshop or wait for the month end to use generative fill even though my account has sufficient generative credits. I still want to continue with version 25.12.3 and use generative fill without updating to latest version. Please help!!!

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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Martin15D5

Known Participant

In addition to finding out I was out of generative credits--which came out of the blue and stopped me in the middle of working on a photo on the 16th--it looks like Adobe is raising the monthly subscription fee for Photoshop--from $9.95 to $14.95, an increase of 50 percent. If you tack on the $9.95 needed to purchase more generative credits, it brings the total to $24.90, an increase of 150 percent all at once. Does Netflix ever have a price increase like this? Nope. Nobody does.

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dmitrys62611696

Participant

Hello everyone! In 2024, I purchased the Adobe Photoshop Photography Bundle, which included Photoshop and a few other programs. When I purchased it, it was not stated anywhere that Adobe Firefly had a 250 credit limit per month. Now, when I use Photoshop, I find that I have a 250 credit limit to use Firefly. When I run out, I am prompted to either purchase additional credits via a subscription or wait until the next month to get the free 250 credits again. It is frustrating that this limitation was not clearly stated when I purchased the bundle. I feel like I was forced into this service without proper notice. Has anyone else experienced this? Is there a way to clarify why this was not stated, or how to bypass this limitation without incurring additional costs? Any advice or clarification would be greatly appreciated!

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David287897922ff2

Participating Frequently

Adobe is a scam. I'm completely cancelling it in October when my subscription finishes.

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jegolden

Participant

I just learned that Adobe is now charging for ai use through a credit system. First, the 100 credits alloted are per month or per year. Second, how do I access the count of credits available?

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AxelMatt

Community Expert

The 100 credits are including in your subscription fee are per month

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-generative-credits

... Second, how do I access the count of credits available?

By @jegolden

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#remaining-generative-credits

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

davescm

Community Expert

Adobe staff have responded in this thread : https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-generative-fill-doesn-t-show-results-again/m-p/15374458#M869098

When credits run out, the only options are to wait, or purchase a Firefly plan. https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#generative-credits-used
https://www.adobe.com/products/firefly/plans.html Note the reference to unlimited generative fill in the standard plan

North America customers have the option of a Creative Cloud Pro plan with unlimited standard credits.

Dave

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Andreas1887

Participating Frequently

Ok. credits for premium features its ok. but for standard features? in the firefly plan is the firefly standard and there written for standard use zb. for generative fill is unlimited? so why we users from photoshop have to buy credits for standard use especialy generative fill. makes no sense. they increase the price for me from 10 to 18 euro. and now they force me to buy credits for standard use ai?

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raulg33668490

Inspiring

If you buy the Firefly Standard plan, the cheapest: $9.99/month in the US and €11.17/month in Europe, you get Standard Features Unlimited Access, or Generative Fill. I just bought it, and it's already working. It's a pain, but that's how it is.....

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davescm

Community Expert

I have sent a message to Adobe staff asking them to take a look at this thread
Dave

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Andreas1887

Participating Frequently

Thank you dave. Hope we have an answer too.

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Andreas1887

Participating Frequently

support say we need credits for use generative fill. so rules are change and work witout credits but slower is gone from now. what u think guys?

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raulg33668490

Inspiring

Has support actually confirmed this to you?

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Александр30862115gxm5

Known Participant

Dear developers, how is it that for more than a year I have been paying money to use licensed software and generate people, and now I have to pay 12 bucks to generate additional photos? Why wasn't this feature added from the start?

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raulg33668490

Inspiring

Can anyone confirm that there's currently no credit charge for generative fill? On one hand, it says on the website that there isn't and that it runs slower when you run out of credits, and on the other hand, I read that they charge a credit. I don't know if that's correct, as of today's date.

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