Participating Frequently

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P: You don't have enough credits...

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Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version)

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan.
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool.

Are there any new rules/tariff changes for using this tool?

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MassCCorrect answer

Legend

Hey @oksikemp,

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs

^CM

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oksikemp

Participating Frequently

The generative Fill AI doesn't show results anymore. It was on and off for weeks but stopped working altogher. Anyone else going through this and knows how to fix (everything is up to date).

Thank you!!!

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MassCCorrect answer

Legend

Hey @oksikemp,

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs

^CM

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oksikemp

Participating Frequently

The rep yesterday did look into my account and it did say that I din't have credits. But he never said I shouldn't be able to use GF rather that it was a developer issue. Now that I have updated Photoshop to 26.8, I do get the "need more credits" message.

What is unfortunate is that GF is still not perfect and it gets a lot of tries to make it do what I need it to do, ergo those credits will be used up rather fast. I am more than happy to pay for credits if they actually work well. But, yes, as many of you on this forum have noted, the system is still not perfect and work in progress. So why should I pay for something that doesn't really work great. It absolutely makes zero sense to me. I feel like Adobe is just bleeding me out of money. What's next? Credits to dodge and burn?

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davescm

Community Expert

The latest info on generative credits is here : https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html

The use depends on what you are trying to generate and also note section 13 for credits included with each plan

Dave

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AnilikaAuthor

Participating Frequently

Hey Dave. My case is more about 20 section:
"For a limited time, Adobe may not enforce generative credit limits for standard features. Once you hit your limit, you may experience reduced generation speeds."

I talked with support. It seems there was some update which affected on Generative Fill at all 26 Photoshop versions. GenAi works on 25.12.3 and doesn't ask for additional credits as it was earlier with 26... Hope new update after 26.7.0. will fix that bug

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Magdalena36106762gheq

Participant

Hello Anilika, I have the same situation yesterday. Generative tools wont work at all beacuse od credit limits. Do you think installing older version would fix this problem?

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