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Participating Frequently
Jun 16, 2025 6:05 PM UTC
Answered

P: You don't have enough credits...

Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version) 

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan. 
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool. 

Are there any new rules/tariff changes for using this tool?

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MassC
MassCCorrect answer
Legend
Jun 17, 2025 4:05 PM UTC

Hey @oksikemp, 

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs


^CM

144 replies

Participant
Oct 24, 2026 1:16 PM UTC

Adobe is done… soon itll go bankrupt and we will all celebrate that day. A greedy, evil company.

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Participant
Oct 16, 2026 1:53 AM UTC

I used my previous month’s credits and now I have a new monthly allocation. However, now when I try to use the AI tool I get a ‘Something went wrong' message even if trying to process the same it that worked last month. Why? Windows 11 desktop. PS release 27.10.0

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nik.m
Community Manager
Community Manager
Oct 16, 2026 5:35 PM UTC

Hi, thanks for reaching out. We're sorry about the trouble!

Please try the below mentioned steps (one at a time):

  1. Update to Photoshop 27.11.

  2. Close all Adobe apps, then sign out and sign back in to the Creative Cloud Desktop app.

  3. If the selected layer is locked, try unlocking it before running the AI feature/tool you're using.


Let us know how it goes!
Nikunj

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Arivision
Participant
Jun 12, 2026 5:35 AM UTC

I believe and wish to ask that credits should not have expire every month and be accumulable over time, giving the user the capability and flexibility of their use. Not only do they go fast, but if you for a certain reason did not use them to its entirely one month period, they should stay with you for the following, what type of policy is that?

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Inspiring
Jun 12, 2026 5:52 AM UTC

This should absolutely be the case, at the very least. If Adobe choose to assign credits to us as part of our monthly subscription, why should we not be able to accumulate them if they’re unused? Removing them or re-setting every month seems wholly unfair. If they’re included as part of our subscription, they should be available whenever we decide to use them, not when Adobe do. 

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Inspiring
Apr 9, 2026 6:20 PM UTC

Now I’ve upgraded to 2026 I have just encountered this ‘ceiling’ on my credit limit and I am absolutely FUMING. Adobe - how dare you take an integrated tool within our workflow, that we’ve been using for the last few versions of the software free of charge and an actual part of the functionality of the software and now have us PAY for the privilege of using it?

Whether we are allocated a set amount of credits or not, you are now forcefully restricting us from being able to make use of the tools and filters you already introduced into your software. What next? A charge for using the Hue & Saturation or Contrast filters? You devious, greedy company.

I took out a Creative Cloud monthly subscription to use Photoshop as part of my workflow, not be told from inside the software that I don’t have enough credits for another part of the subscription package. This is morally wrong.

Either remove the AI junk from the software so I know what parts I’ve paid for and can actually use or create a version WITHOUT it in the first place (Lord knows you have enough variations of your products anyway so a clean, functional version of Photoshop where I’m not faced with these insulting, greedy prompts shouldn’t be a problem).

Charging Firefly credits for new tools and filters - fine - but to now have us pay for the privilege of using tools that have existed for at least 2 years - a shocking way of ripping off your users.

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Participant
Oct 30, 2025 10:14 PM UTC

So I went and looked to see if I can just add on some credits for the current work I'm doing as this is the first time I've reach "my limit" of course Adobe doesn't have any add-on packs, you have to comit to some monthly upgrade. So since I only ever use for addition backgrounds anyway (because the subject generative part sucks anyway), I took the images I need to expand the backgrounds on into Nano Banana and got them back faster than the Adobe AI does by ten fold. Good luck Adobe. You lose again.

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Participant
Oct 30, 2025 10:00 PM UTC

Typical Adobe. they literally steal peoples work to create the AI and then charge the same people to use it. My days using this software are numbered. I've already dumped everything but photoshop mainly for this feature and here I am, having to "pay more" now. Yeah.... 

[Abuse removed by moderator]

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Participant
Sep 11, 2025 1:52 PM UTC

Dear Adobe,
Restricting loyal subscribers to 100 credits Firefly AI (and new ones to 25) is unreasonable and counterproductive. Professionals don’t misuse AI — we use it carefully, to refine work toward perfection, not for gimmicks. If you must, raise the annual subscription slightly, but stop forcing us into absurd bulk bundles. Respect your paying customers and restore freedom of use.So now Adobe thinks 25 credits a month is enough for new subscribers? And 100 for the rest of us? That barely covers a single session. Then  try to sell us thousands we’ll never use. Brilliant business model — ration freedom, upsell absurdity. If this is “creativity for all,” then ethics must have been deleted in the last update. Creativity shouldn’t come with a monthly ration card. Please respect your subscribers. For years we’ve supported Adobe with our money, our work, and our loyalty. Now, suddenly, the so-called “generative credits” are capped to a laughable 100, while new subscribers are left with just 25. And then you expect us to buy absurd bundles of thousands we will never need. Ethics? Never heard of it, apparently.

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Legend
Sep 11, 2025 3:13 PM UTC

Many of us don't use generative AI at all and would rather not pay anything for it.

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Participant
Jul 11, 2025 8:16 PM UTC

Honestly, GenAI has been churning out mediocre results far too often lately... and now we’re expected to pay for it? The real issue is that users never know how many tries it’ll take just to get GenAI to do what we actually asked. Charging us for inconsistent or low-quality output just leaves a bad taste in my mouth. And now they want to stack a subscription on top of another subscription? No thanks. I’m done. Not only has GenAI’s quality taken a serious nosedive, but it’s also turning into an overpriced headache to use.

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Legend
Jul 11, 2025 8:39 PM UTC

Yes AI is a mess. Poor results, huge use of energy, copyright issues such as infringement and abuse of others IP, whilst over on X the AI even went full N@zi.

Many of us have no interest in using AI unless and until these and many other problems are ironed out.

Talented artists have been using Photoshop to create amazing art for decades now. That's always an option- instead of relying on AI, leverage the non-AI tools and features. There is no NEED for Firefly.

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Participant
Jun 23, 2025 12:24 PM UTC

What is next? 
''You used your daily 5 crops per day option. Subscribe Super-Plus plan for more crops!''

 

Isn't making their apps ''live service'' which is in the end MORE EXPENSIVE than buying the full app for once enough? 
Are they limit testing? 
Is there a rage or protest going on for this?
Anyone fighting for this? 

 

Adobe is getting more and more unstoppable corporate monarchy day by day.

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Ged_Traynor
Community Expert
Community Expert
Jun 23, 2025 1:17 PM UTC

@AHMET29015755shxm you get a certain amount of free credits per month depending on the plan you have

https://helpx.adobe.com/uk/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-generative-credits

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Participant
Jun 23, 2025 5:45 PM UTC

That answer completely misses the whole point. 
We already had Generative Fill for years. It wasn't an ''extra'', it didn't require credit system. 

Now, Adobe is limiting it for nothing but greedy, anti-costumer manner. 
This is like selling you a full game, you buy the game, and 2 years later they remove part of it and sell you as DLC. 

 

This is such a terrible move. How can anyone (you included) defend this? 

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Participant
Jun 23, 2025 4:40 AM UTC

Now Adobe removing tool also not working that much properly. And AI generation not working correctly now a days . Even i am using sometimes my samsung phone app to remove something. Adobe is getting corrupted 

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