Generative Fill error Check your internet connection and try again MacOS

[rickiep73948756]

I am running MacOS Sonoma 14.2.1 (23C71) and Photoshop 2024 v25.4.0, EVERY TIME I try to generate on generative fill I get the error "Check your internet conncetion and try again." 

I can find all kinds of fixes for Windows, I RUN A MAC. 

I have tried enabling stealth mode in firewall, no help, 

I have tried to completley disable the firewall, no help.

I have added Photoshop to my allowed to receive incoming connections, no help.

If you have fixed this problem on a MAC can you please share your success.

thank you

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Lumigraphics]

What kind of Internet access do you have?

[Krystyn25132075btac]

I have the same problem and cannot find the solve. I can get gen fill to work sometimes, but 90% of the time I get the internet connection error. So frustrating, since the internet connection is not the real problem. 

[Kevin Stohlmeyer]

@Krystyn25132075btac @rickiep73948756 check your network connection if using WiFi - make sure you are accessing via 5 ghz not 2.4 - if possible disable dual band.

[Caterina38007511ogr3]

I have the same problem in Windows... I don't know how to fix it

[Josie374868927okl]

same here i tried every solution but it still not working . please may i know have you fix the problex yet , if do what is your solution