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Known Participant
November 25, 2025
Question

Generative Fill Producing Inconsistent Results

  • November 25, 2025
  • 2 replies
  • 733 views

Having a horrible time with the generative fill now that I paid for credits. The back story: I had tried removing wrinkles from a wedding dress in a shot last week using nano banana but it did some strange distorting of the subject and shifted the subject leaving weird bands around her. I tried a similar edit today with nano banana and this time it worked flawlessly! I tried it again on another shot. This time it said I had to buy credits to use the feature. Fair enough. If it was working this well now, it was worth it to me. So I bought 2,000 credits and tried again. It failed twice. No reason explained. I restarted photoshop. Tried again. This time it looked like it was working. Progress bar got close to 100%. Then I saw a message display breifly saying something about it was going to cost 10 credits. ok. But no result appeared. Tried again. Same thing. No results. Restarted photoshop again. This time it returned a horrible result. Similar to the time I used it last week. Distorted the model, cut subject from the background. Left weird bands around it. It looked like a total hack job. So is this as good as it gets? Hit and miss? Oh and I felt kind of scammed thinking I was paying for 2,000 credits when in all actuallity it was really only getting 200 credits for what I was planning to use it for. Do I have to add additional prompts saying "don't make it look amateurish?". This has been a horrible experience for which I had to pay extra for. Hopefully I can get a refund and revisit this feature once it gets a bit more refined. Right now, it is like beta software to me. No thanks. 😞 Why can't it work like the first time I tried it today? Was that a fluke?

2 replies

Srishti_Bali
Legend
November 26, 2025

Hi @Cam24880745sc47

 

I’m really sorry you’ve had such a frustrating experience. I completely understand how disappointing it can be. Let’s take a closer look so we can get this working the way it should for you. Could you share a few details when you get a chance?

  • Your operating system (macOS or Windows + version)

  • The Photoshop version you’re currently running

  • Whether this happens with every image or only certain files

  • Screenshots of before and after with the promt used.
  • A small video sharing the workflow.

 

Thank you for your patience,  we’ll do everything we can to help get this sorted.

 

Regards,

Srishti

 

 

Known Participant
November 27, 2025

Thank you. I will put this info together when I have some time.

Sameer K
Community Manager
Community Manager
November 27, 2025

Sure! Please feel free to take your time and share the info when possible. We'll continue to assist from there. 

 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

Known Participant
November 25, 2025

I paid for credits then it broke! 😛 I tried the nano banana to remove wrinkles from a wedding dress in a shot. It was amazing! I tried another photo, it said I would need to buy credits. Ok so I bought 2,000 credits. After 2 fails, I closed and restarted photoshop. Tried again, it looked like it was going to work. The progess bar was almost at 100%. Then it said "this feature requires 10 credits" or something like that - and then nothing seemed to have happened. Hopefully all of these failed attempts are not devouring up my credits. I'm almost afraid to try this again. That's pretty deceptive to not mention that these "2,000" credits that I *thought* I was buying were really only 200 credits if it gobbles up 10 at a time. They will be gone in no time! Yikes! 😮

Known Participant
November 25, 2025

ok it no longer works at all. Hey Adobe. The idea is that when a customer pays for a feature, it is supposed to work. Not impressed. Another half-baked "feature". Boo! (I had to remove my expletive! 😛 ). 😞

 

Known Participant
November 25, 2025
ok it finally generated for me but the result was horrible. It completely distorted the shape of the model and then did a weird image shift leaving bizarre bands around the subject. It looks so hack. Man I thought this was out of Beta. Hopefully I can cancel my credits and get my money back. This product is not ready. 🙁