Generative Fill Producing Inconsistent Results

[Cam24880745sc47]

Having a horrible time with the generative fill now that I paid for credits. The back story: I had tried removing wrinkles from a wedding dress in a shot last week using nano banana but it did some strange distorting of the subject and shifted the subject leaving weird bands around her. I tried a similar edit today with nano banana and this time it worked flawlessly! I tried it again on another shot. This time it said I had to buy credits to use the feature. Fair enough. If it was working this well now, it was worth it to me. So I bought 2,000 credits and tried again. It failed twice. No reason explained. I restarted photoshop. Tried again. This time it looked like it was working. Progress bar got close to 100%. Then I saw a message display breifly saying something about it was going to cost 10 credits. ok. But no result appeared. Tried again. Same thing. No results. Restarted photoshop again. This time it returned a horrible result. Similar to the time I used it last week. Distorted the model, cut subject from the background. Left weird bands around it. It looked like a total hack job. So is this as good as it gets? Hit and miss? Oh and I felt kind of scammed thinking I was paying for 2,000 credits when in all actuallity it was really only getting 200 credits for what I was planning to use it for. Do I have to add additional prompts saying "don't make it look amateurish?". This has been a horrible experience for which I had to pay extra for. Hopefully I can get a refund and revisit this feature once it gets a bit more refined. Right now, it is like beta software to me. No thanks. 😞 Why can't it work like the first time I tried it today? Was that a fluke?

[Cam24880745sc47]

I paid for credits then it broke! 😛 I tried the nano banana to remove wrinkles from a wedding dress in a shot. It was amazing! I tried another photo, it said I would need to buy credits. Ok so I bought 2,000 credits. After 2 fails, I closed and restarted photoshop. Tried again, it looked like it was going to work. The progess bar was almost at 100%. Then it said "this feature requires 10 credits" or something like that - and then nothing seemed to have happened. Hopefully all of these failed attempts are not devouring up my credits. I'm almost afraid to try this again. That's pretty deceptive to not mention that these "2,000" credits that I *thought* I was buying were really only 200 credits if it gobbles up 10 at a time. They will be gone in no time! Yikes! 😮

[Cam24880745sc47]

ok it no longer works at all. Hey Adobe. The idea is that when a customer pays for a feature, it is supposed to work. Not impressed. Another half-baked "feature". Boo! (I had to remove my expletive! 😛 ). 😞

[Cam24880745sc47]

ok it finally generated for me but the result was horrible. It completely distorted the shape of the model and then did a weird image shift leaving bizarre bands around the subject. It looks so hack. Man I thought this was out of Beta. Hopefully I can cancel my credits and get my money back. This product is not ready. 🙁

[Srishti Bali]

Hi @Cam24880745sc47

I’m really sorry you’ve had such a frustrating experience. I completely understand how disappointing it can be. Let’s take a closer look so we can get this working the way it should for you. Could you share a few details when you get a chance?

• Your operating system (macOS or Windows + version)

• The Photoshop version you’re currently running

• Whether this happens with every image or only certain files

• Screenshots of before and after with the promt used.
• A small video sharing the workflow.

Thank you for your patience,  we’ll do everything we can to help get this sorted.

Regards,

Srishti

[Cam24880745sc47]

Thank you. I will put this info together when I have some time.

[Sameer K]

Sure! Please feel free to take your time and share the info when possible. We'll continue to assist from there. 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

[Cam24880745sc47]

@Sameer K ok some new developments. It looks like a new version of photoshop came out which I applied. It is version 27.1.0 . I did a bit of experimenting and I can get the function to work now with acceptable results. I had previously been selecting subject first and then selecting the contextual fill. Trying that with the updated version, I get the same weird result. It kind of cuts a hole around where the object is selected and then fills it with a weird shifted version of the subject. If I just select the entire image first (select all) it does a better job. The only thing I'm not crazy about is it seems to pull all the edges slightly away from the center of the image - kind of like zooming in and distorting ever so slightly. This is not ideal if I were to have multiple layers - I would never be able to line them up properly. So clearly, I should not select subject if I am doing this. It's not forgiving if you don't follow some unknow rules. I'm wondering how many other rules there are as this is the first and only thing I've tried to do with it. Also, it seems I've gobbled up over 200 credits just trying to figure out this one procedure. At this rate, I can't see that this iwll be cost effective for me. Hopefully the costs will come down at some point. I wish I could offload part of the processing to my PC since I just got a real powerhouse of a system and it seems like it is not being utilized at all in this process. Maybe that will come later as this technology evolves.

[Cam24880745sc47]

@Sameer K Oh hang on, after looking at the results, everything is soft - even the background. The subjects eye are all blurred into one colour. The texture on the ground is all gone too. Yeesh. ok so now I know not to expect wrinkles to be removed from garments. 😞 Oh the original before-modification is the last one - the PNG.

[Sameer K]

Hey, @Cam24880745sc47. Thanks for the updates. You can try the various models available in Photoshop. Firefly 1 and 3 have their own parameters where one excels over the other. Like most other tools in Photoshop, there are typically around 4-5 ways to achieve the desired results. 

I'll wait for our experts to chime in and share their methods.

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)