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I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now"
2/04/2024 - please go to https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-202502040006-photoshop-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307
for current updates regarding server issues.
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I'm having the same problem. Besides this forum, is there any social media platform we can check to know when they fix this? Their page on X/Twitter is practically abandoned...
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sorry if I missed it ,but is there an update on this issue? I'm still encountering the same problem.
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started to have this issue today. very frustrating
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Photoshop V25 is working fine... 😕 at least while the error is being fixed
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same for me. Tried to install older versions but still not working for me. It's frustrating because I need generative fill to finish my project today
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I'm still having this problem! Been about 3 hours now
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Same here!
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same problem here (Germany)
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Same problem here, since this morning
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It seems they're having server problems. I got the same issue with Genfill
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Got the same issue this morning. Was working perfectly fine last night (UK)
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Same here. I'm in Brazil.
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Same! I'm in the UK and was working this morning fine. I've uninstalled, reverted back and tried on Beta but get exactly the same error every time. Very frustrating
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New version have bug.
but you can try downloading the old version 25.0.
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Yes, I tested version 2024, which thanks to Yemanjá I kept installed, and it worked perfectly.
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Hi I'm from Thailand
New version have bug.
but you can try downloading the old version 25.0.
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where can you get 25.0?
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creative cloud
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Adobe keeps surprising us (in a abad way). Same problem in France !
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yeah... not surprising, but since it's such a useful tool, it's particularly jarring when it stops working. Same problem here, Netherlands.
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Same issue here! (Asia)
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same here, brazil
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it might work on lower versions such as 25.0
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how to choose lower versions? I can only select 26.2 as lowest?
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in the creative cloud you need to go to apps, and in photoshop click on the three dots, and then previous versions
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