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Generative fill

New Here ,
Jul 29, 2024 Jul 29, 2024

I am unable to use generative ai since morning. It keep propmt error saying "we're facing an issue now" 

 

Screenshot 2024-07-30 at 1.49.43 PM.png

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correct answers 1 Correct answer

Community Expert , Feb 04, 2025 Feb 04, 2025
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Adobe
Community Beginner ,
Dec 03, 2024 Dec 03, 2024

I'm having the same problem. Besides this forum, is there any social media platform we can check to know when they fix this? Their page on X/Twitter is practically abandoned...

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New Here ,
Dec 29, 2024 Dec 29, 2024

sorry if I missed it ,but is there an update on this issue? I'm still encountering the same problem. 

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New Here ,
Feb 04, 2025 Feb 04, 2025

started to have this issue today. very frustrating 

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New Here ,
Feb 04, 2025 Feb 04, 2025

Photoshop V25 is working fine... 😕 at least while the error is being fixed

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

same for me. Tried to install older versions but still not working for me. It's frustrating because I need generative fill to finish my project today

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New Here ,
Feb 04, 2025 Feb 04, 2025

I'm still having this problem! Been about 3 hours now

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same here!

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New Here ,
Feb 04, 2025 Feb 04, 2025

same problem here (Germany)

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same problem here, since this morning

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

It seems they're having server problems.  I got the same issue with Genfill

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Got the same issue this morning. Was working perfectly fine last night (UK)

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Same here. I'm in Brazil.

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same! I'm in the UK and was working this morning fine. I've uninstalled, reverted back and tried on Beta but get exactly the same error every time. Very frustrating

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New Here ,
Feb 04, 2025 Feb 04, 2025

New version have bug.

but you can try downloading the old version 25.0.

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Yes, I tested version 2024, which thanks to Yemanjá I kept installed, and it worked perfectly.

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New Here ,
Feb 04, 2025 Feb 04, 2025

Hi I'm from Thailand

New version have bug.

but you can try downloading the old version 25.0.

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

where can you get 25.0?

 

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Explorer ,
Feb 04, 2025 Feb 04, 2025

creative cloud

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

Adobe keeps surprising us (in a abad way). Same problem in France !

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New Here ,
Feb 04, 2025 Feb 04, 2025

yeah... not surprising, but since it's such a useful tool, it's particularly jarring when it stops working. Same problem here, Netherlands.

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New Here ,
Feb 04, 2025 Feb 04, 2025

Same issue here! (Asia)

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New Here ,
Feb 04, 2025 Feb 04, 2025

same here, brazil

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

it might work on lower versions such as 25.0

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Community Beginner ,
Feb 04, 2025 Feb 04, 2025

how to choose lower versions? I can only select 26.2 as lowest?

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New Here ,
Feb 04, 2025 Feb 04, 2025

in the creative cloud you need to go to apps, and in photoshop click on the three dots, and then previous versions

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