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When I try to open a psd archive, the app say me this: "Could not fulfill because it is not a valid photoshop document", n' the document doesn't work. I tried converse the document to jpg and open with acrobat reader but isn't work; I've been doing it for a week. Help me pls :'(
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Hi there,
Thanks for posting on Photoshop community.
Which version of Photoshop are you using and what is your operating system?
Since you're trying to recover a PSD archive, it might be possible that the file is corrupt and cannot be recovered.
Please checkout the suggestions mentioned in this article https://helpx.adobe.com/photoshop/kb/file-recovery-photoshop.html and let us know if that helps.
Thanks,
Akash