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Getting Error When Using the Elliptical Marquee Tool....Why?

Participant ,
Oct 09, 2019 Oct 09, 2019

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When I try to use the elliptical margquee tool in photoshop cc 2018 I get the following error, as you can see from the image

 

Does anyone know why this happens and what I can do to fix it?

 

eliptical marquee tool error.jpg

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Adobe
Oct 09, 2019 Oct 09, 2019

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Hi there,

 

Sorry that you're getting an error message while using the Elliptical Marquee tool in Photoshop CC 2018. That should't be happening, let us help make it right.

 

I'd recommend that you restore Photoshop app preferences to default and let us know if the issue still persists?
Please refer this article for instructions on how to restore Photoshop preferences:

 

https://helpx.adobe.com/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

 

Thanks,

Akash

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Participant ,
Oct 10, 2019 Oct 10, 2019

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I do not see 'app' preferences?

 

clipboard_image_0.png

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Community Expert ,
Oct 09, 2019 Oct 09, 2019

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Is this when you create the selection, or try to do something with it afterwards. Not seeing that issue, but you are on an empty layer, but that shouldn't throw an error just making an oval selection.

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