GPU Compatibility Fluctuates

New Here ,
May 24, 2022 May 24, 2022

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Recently, I had to remove and re-download Adobe Creative Cloud because of the problems on launch I had with Photoshop and Lightroom. They are fixed now, however my GPU has been very strange on my laptop. When I downloaded an updated driver, the programs were working perfect, however once a few days pass, my DirectX feature would no longer be compatible unless I restarted my laptop. In addition, my photoshop has recommended that I update my graphics driver despite me having updated it only a couple days ago.

 

I am wondering if there are any solutions to ensure that I don't have to restart my PC for Photoshop to work, and for me to make sure that the driver I installed is alright. 

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hi @Joshua24530333lde9, sorry to hear you are having issues.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

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New Here ,
Jun 04, 2022 Jun 04, 2022

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Hello Cory! Here is the information below:

 

Adobe Photoshop Version: 23.3.2 20220503.r.458 d8a9c44 x64
Number of Launches: 10
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.675
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2803 MHz
Built-in memory: 16111 MB
Free memory: 10317 MB
Memory available to Photoshop: 11865 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.10.2.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(R) Xe MAX Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,169 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=1380304 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

[1939 ms]
Start GetSnifferResult

[2538 ms]
Start sniffer 2022-06-04 21:51:43
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=1380304 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

{104 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 2
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,580 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,446 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igdumdim64.dll
Driver date: 2022-03-18 000000.000000-000
Driver age: 3 months
Driver version: 30.0.101.1660
Supports UMA: SUPPORTED
D3D-ID: 39497

Device 1
Name: Intel(R) Iris(R) Xe MAX Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,169 MB
VRAM: 4,169 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,446 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_e9c7d1db4158820d\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_e9c7d1db4158820d\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_e9c7d1db4158820d\igdumdim64.dll
Driver date: 2021-06-01 000000.000000-000
Driver age: 12 months
Driver version: 27.20.100.9664
Supports UMA: UNSUPPORTED
D3D-ID: 18693
End platform native
{1628 ms}

{1628 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,580 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,446 MB
API version: 4.6 (4.6.0 - Build 30.0.101.1660)
Device version: 4.6 (4.6.0 - Build 30.0.101.1660)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_e96a5623ed9fa7ca\igdumdim64.dll
Driver date: 2022-03-18 000000.000000-000
Driver age: 3 months
Driver version: 30.0.101.1660
GLSL version: 4.60 (4.60 - Build 30.0.101.1660)
End platform OpenGL
{1888 ms}

{1888 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,757 MB
VRAM: 6,757 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 52 GB / s
Compute score: 850.508
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2438 ms}

Exit code kExitNormal
End sniffer 2022-06-04 21:51:45
[kStatusNormal, kExitNormal]

[2539 ms]
Finish RunAllAPIs

[2544 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040587097098162666
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\jkang\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 934.5G, 801.5G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_core.dll IntelĀ® Math Kernel Library 2020.0
mkl_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_mc3.dll IntelĀ® Math Kernel Library 2020.0
mkl_sequential.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_mc3.dll IntelĀ® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1


Required plugins:

Accented Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Adaptive Wide Angle 23.3 - from the file ā€œAdaptive Wide Angle.8bfā€
Angled Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
Average 23.3 - from the file ā€œAverage.8bfā€
Bas Relief 23.3 - from the file ā€œFilter Gallery.8bfā€
BMP 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Camera Raw 14.3 - from the file ā€œCamera Raw.8biā€
Camera Raw Filter 14.3 - from the file ā€œCamera Raw.8biā€
Chalk && Charcoal 23.3 - from the file ā€œFilter Gallery.8bfā€
Charcoal 23.3 - from the file ā€œFilter Gallery.8bfā€
Chrome 23.3 - from the file ā€œFilter Gallery.8bfā€
Cineon 23.3 - from the file ā€œCineon.8biā€
Clouds 23.3 - from the file ā€œClouds.8bfā€
Color Halftone 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Colored Pencil 23.3 - from the file ā€œFilter Gallery.8bfā€
ContĆ© Crayon 23.3 - from the file ā€œFilter Gallery.8bfā€
Craquelure 23.3 - from the file ā€œFilter Gallery.8bfā€
Crop and Straighten Photos 23.3 - from the file ā€œCropPhotosAuto.8liā€
Crop and Straighten Photos Filter 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Crosshatch 23.3 - from the file ā€œFilter Gallery.8bfā€
Crystallize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Cutout 23.3 - from the file ā€œFilter Gallery.8bfā€
Dark Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
De-Interlace 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Dicom 23.3 - from the file ā€œDicom.8biā€
Difference Clouds 23.3 - from the file ā€œClouds.8bfā€
Diffuse Glow 23.3 - from the file ā€œFilter Gallery.8bfā€
Displace 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Dry Brush 23.3 - from the file ā€œFilter Gallery.8bfā€
Entropy 23.3 - from the file ā€œstatistics.8baā€
Export Color Lookup Tables 23.3 - from the file ā€œExport3DLUT.8beā€
Extrude 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
FastCore Routines 23.3 - from the file ā€œFastCore.8bxā€
Fibers 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Film Grain 23.3 - from the file ā€œFilter Gallery.8bfā€
Filter Gallery 23.3 - from the file ā€œFilter Gallery.8bfā€
Fresco 23.3 - from the file ā€œFilter Gallery.8bfā€
Glass 23.3 - from the file ā€œFilter Gallery.8bfā€
Glowing Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Grain 23.3 - from the file ā€œFilter Gallery.8bfā€
Graphic Pen 23.3 - from the file ā€œFilter Gallery.8bfā€
Halftone Pattern 23.3 - from the file ā€œFilter Gallery.8bfā€
Halide Bottlenecks 23.3 - from the file ā€œHalideBottlenecks.8bxā€
HDRMergeUI 23.3 - from the file ā€œHDRMergeUI.8bfā€
HSB/HSL 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
IFF Format 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
IGES 23.3 - from the file ā€œU3D.8biā€
Ink Outlines 23.3 - from the file ā€œFilter Gallery.8bfā€
JPEG 2000 23.3 - from the file ā€œJPEG2000.8biā€
Kurtosis 23.3 - from the file ā€œstatistics.8baā€
Lens Blur 23.3 - from the file ā€œLens Blur.8bfā€
Lens Correction 23.3 - from the file ā€œLens Correction.8bfā€
Lens Flare 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Liquify 23.3 - from the file ā€œLiquify.8bfā€
Material Filter NO VERSION - from the file ā€œMaterialFilter.8bfā€
Matlab Operation 23.3 - from the file ā€œChannelPort.8bfā€
Maximum 23.3 - from the file ā€œstatistics.8baā€
Mean 23.3 - from the file ā€œstatistics.8baā€
Measurement Core 23.3 - from the file ā€œMeasurementCore.8meā€
Median 23.3 - from the file ā€œstatistics.8baā€
Mezzotint 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Minimum 23.3 - from the file ā€œstatistics.8baā€
MMXCore Routines 23.3 - from the file ā€œMMXCore.8bxā€
Mosaic Tiles 23.3 - from the file ā€œFilter Gallery.8bfā€
Multiprocessor Support 23.3 - from the file ā€œMultiProcessor Support.8bxā€
Neon Glow 23.3 - from the file ā€œFilter Gallery.8bfā€
Note Paper 23.3 - from the file ā€œFilter Gallery.8bfā€
NTSC Colors 23.3 - from the file ā€œNTSC Colors.8bfā€
Ocean Ripple 23.3 - from the file ā€œFilter Gallery.8bfā€
OpenEXR 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Paint Daubs 23.3 - from the file ā€œFilter Gallery.8bfā€
Palette Knife 23.3 - from the file ā€œFilter Gallery.8bfā€
Patchwork 23.3 - from the file ā€œFilter Gallery.8bfā€
Paths to Illustrator 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
PCX 23.3 - from the file ā€œPCX.8biā€
Photocopy 23.3 - from the file ā€œFilter Gallery.8bfā€
Picture Package Filter 23.3 - from the file ā€œChannelPort.8bfā€
Pinch 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Pixar 23.3 - from the file ā€œPixar.8biā€
Plaster 23.3 - from the file ā€œFilter Gallery.8bfā€
Plastic Wrap 23.3 - from the file ā€œFilter Gallery.8bfā€
Pointillize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Polar Coordinates 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Portable Bit Map 23.3 - from the file ā€œPBM.8biā€
Poster Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
PRC 23.3 - from the file ā€œU3D.8biā€
Radial Blur 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Radiance 23.3 - from the file ā€œRadiance.8biā€
Range 23.3 - from the file ā€œstatistics.8baā€
Render Color Lookup Grid 23.3 - from the file ā€œExport3DLUT.8beā€
Reticulation 23.3 - from the file ā€œFilter Gallery.8bfā€
Ripple 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Rough Pastels 23.3 - from the file ā€œFilter Gallery.8bfā€
Save for Web 23.3 - from the file ā€œSave for Web.8beā€
ScriptingSupport 23.3 - from the file ā€œScriptingSupport.8liā€
Shear 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Skewness 23.3 - from the file ā€œstatistics.8baā€
Smart Blur 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Smudge Stick 23.3 - from the file ā€œFilter Gallery.8bfā€
Solarize 23.3 - from the file ā€œSolarize.8bfā€
Spatter 23.3 - from the file ā€œFilter Gallery.8bfā€
Spherize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Sponge 23.3 - from the file ā€œFilter Gallery.8bfā€
Sprayed Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
Stained Glass 23.3 - from the file ā€œFilter Gallery.8bfā€
Stamp 23.3 - from the file ā€œFilter Gallery.8bfā€
Standard Deviation 23.3 - from the file ā€œstatistics.8baā€
Substance Suite NO VERSION - from the file ā€œMaterialSuite.8liā€
Sumi-e 23.3 - from the file ā€œFilter Gallery.8bfā€
Summation 23.3 - from the file ā€œstatistics.8baā€
Targa 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Texturizer 23.3 - from the file ā€œFilter Gallery.8bfā€
Tiles 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Torn Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Twirl 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
U3D 23.3 - from the file ā€œU3D.8biā€
Underpainting 23.3 - from the file ā€œFilter Gallery.8bfā€
Vanishing Point 23.3 - from the file ā€œVanishingPoint.8bfā€
Variance 23.3 - from the file ā€œstatistics.8baā€
Water Paper 23.3 - from the file ā€œFilter Gallery.8bfā€
Watercolor 23.3 - from the file ā€œFilter Gallery.8bfā€
Wave 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
WIA Support 23.3 - from the file ā€œWIASupport.8liā€
Wind 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Wireless Bitmap 23.3 - from the file ā€œWBMP.8biā€
ZigZag 23.3 - from the file ā€œStandard MultiPlugin.8bfā€

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.9.0.51 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.9.0\"
CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7
Loaded at: 89 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 7280 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.4.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 7280 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5190 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.5.0.28 - from the file "Required Folder"
Loaded at: 7281 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\index.htmlā€
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\stock-panel-licensing\index.htmlā€
com.adobe.capture.extension 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\capture\capture.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
com.adobe.cclibraries.manager 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\manager.htmlā€

Installed TWAIN devices: NONE

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Adobe Employee ,
Jun 08, 2022 Jun 08, 2022

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Hi @Joshua24530333lde9, thank you for sharing your systeminfo.  You said you updated your drivers, but in the info we see one that over 12 months old, please update and let us know if that solved this.

Screen Shot 2022-06-08 at 3.50.21 PM.png

 

Thank you,

-- Cory

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