GPU Mode

[Guest]

Hello community.

If I select 'GPU Mode' in the pop-up menu at the bottom left of the image window in Photoshop, I am being displayed "Legacy OpenGL".

Is this normal on an HP Z4 G4 workstation with an NVIDIA 3060 12GB from Gigabyte as GPU ? Thanks.

[AxelMatt]

Do you have install the recent Studio version of the graphic driver? If no, goto Nvidia's website and download the latest version. Please don't use the Game Ready version.

You can also try to deactivate the CPU internal graphic card. see step 7 under the "Windows GPU and graphics driver troubleshooting steps" section in the linked document

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

[Guest]

First, thanks for taking your time to reply.

I have the Studio Driver installed not Game-Ready. Version is 536.99 which appears to be the latest one.

There is no CPU internal graphics card on my HP Z4 G4 as it features a mainboard with a Xeon-W series processor.

Should I understand by your answer that it is NOT normal to have Legacy OpenGL displayed as CPU mode ?

[Guest]

Corrections:  "There is no CPU internal graphics card on my HP Z4 G4" I meant to say that there is no internal graphics on my motherboard. I only have the dedicated RTX 3060.

I meant "Legacy OpenGL displayed as GPU mode" not CPU mode as I wrote.

[AxelMatt]

I've never seen such a message. 

What has been set in the Preferences in the performace section? Is the option "Use Graphic Prozessor" activated?

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

[Guest]

This is what I'm talking about (see photo). Not sure what yopu mean by "never seeing such a message". What does it display on your system ?

"Use graphics procesor is checked".

Under Help Menu , GPU Compatibility shows that everything is fine:

Pass: OpenGL available
Pass: OpenCL available
Pass: DirectX available
Pass: Direct X feature level 12.1 available, feature level 12.0 required
Pass: Above required VRAM (12129 MB of 1500 MB required)
GPU Detected: NVIDIA GeForce RTX 3060 (NVIDIA)

Photoshop works fine.

[AxelMatt]

... Not sure what yopu mean by "never seeing such a message"....

By @Deleted User

I mean it like I wrote it: I've never seen the message on my system.

What does it display on your system ?

By @Deleted User

This is was shown on my system (screenshots are from a German version.) It's a 7 years old graphic card with the latest drivers (536.99) on Windows 10 22H2. 

Here you'll find more informations: Photoshop graphics processor (GPU) card FAQ (adobe.com)

You shown message Legacy OpenGL means that Photoshop uses the previous generation of GPU technology. Ideally, Windows users would see D3D12. You use a modern graphic card and with the recent driver PS should use the recent GPU technology. Anything on your system blocked it. 

For the first I would try a clean Nvidia driver reinstallation. Is your system up-to-date? All recent updates, patches and so on for the operating system and the hardware devices are installed? 

[Guest]

Thanks for your replies. I now understand what you meant. I will try to troubleshoot the problem. Thanks for the tips.

[Guest]

Ok. So, I am very confused right now.

I've double-checked. I have the latest Studio drivers.

I've also done a clean reinstall of the graphics drivers. "Use Graphics processor" is checked in Preferences -> Performance.

Photoshop CC2023 still shows "Legacy OpenGL" while the BETA shows "D3D12" just like in yor case. Running GPU compatibility lists everything green on both versions.

What could be causing the stable to show Legacy and Beta to show D3D12 ?