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Answered

GPU not detected by Camera Raw

Forum|Forum|1 year ago
March 15, 2024
6 replies
8469 views

Well, the classic Adobe problem

Camera Raw is not detecting my GPU.

- When I open an image in Photoshop and try to edit it using the Camera Raw filter I have the following error: "Camera Raw requires graphics processor acceleration to edit photos":

- Opening the file directly with Camera Raw I have the same message:

Probably it started after the last update.

In Photoshop when I click "Help > GPU Compatibility" everything looks ok:

It seems that it's only with Camera Raw. Graphics acceleration seems to work ok in Photoshop.

Photoshop Version: 25.5.1

Camera Raw Version: 16.2

OS: Windows 11 Pro 23H2
CPU: Intel Core i7 2.90GHz

GPU: NVIDIA GeForce RTX 2060 SUPER (updated - v551.61)
RAM: 16GB

Windows

Correct answer belisario_r

After chatting for over an hour with Adobe support not solving my problem, I ended up solving the issue by myself.

First I installed a previous version of Camera Raw and then I re-installed Photoshop (which installs the latest version of Camera Raw). Everything worked again.

Previously I tried re-installing the latest version of the Camera-Raw plugin, but that way it still didn't detect my GPU.

Maybe I was lucky, I don't know.

I hope I can help someone.

Bye

K

kindhearted_charm2141

Participant

problem

H

hope1284

Participant

@belisario_r Thank you for sharing! But how do I do all of that? hahaha

indigodm

Participant

Same problem here. I've updated my macos to sonoma 14.5 (macbook pro m3 max) and the camera raw is not working, even though my gpu is compatible. I'll try to fix like you suggested. thanks!

indigodm

Participant

It worked! But I reinstalled Photoshop, camera raw is still 14.5 and not 16.3.

indigodm

Participant

Installed the 16.3 camera raw and it worked!!

R

RukitaCreativeTeam

Participant

I had same problem, then I installed latest Camera Raw and it worked.

C

Charles Barnes

Known Participant

I have the same issue! Camera Raw requires GPU acceleration to edit photos. It happened after my MAC OS update.

Mac Pro running Mac OS Sonoma 14.4.1

B

belisario_rAuthorCorrect answer

Participant

After chatting for over an hour with Adobe support not solving my problem, I ended up solving the issue by myself.

First I installed a previous version of Camera Raw and then I re-installed Photoshop (which installs the latest version of Camera Raw). Everything worked again.

Previously I tried re-installing the latest version of the Camera-Raw plugin, but that way it still didn't detect my GPU.

Maybe I was lucky, I don't know.

I hope I can help someone.

Bye

D

default1227tj8ndsgk

Participating Frequently

I'm going to sound utterly stupid but I can't uninstall Camera Raw. In Creative Cloud there's a list of apps and all of them have the option to uninstall except CR. Is there a manual way to delete it or does it delete automatically when you uninstall Photoshop and Lightroom?