gradient file bad or corrupt

[Brigitte Nykjar]

Hello,

When I open Photoshop I get a notification: gradient file is bad or corrupt.

I asked it before and got the reply to search for 'gradients.psp' file, but that does not exists......

Is there someone who can explain how I can solve the problem?

[RosaPerry]

I've read this solution for "Gradient File is bad or Corrupted."

• Quit Photoshop.

• Navigate to Photoshop's Preferences folder.

  macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

  Locate your Gradients.PSP file.

  Copy it to a temporary folder. You probably won't need it but save it, just in case.

  Delete the Gradients.PSP file from the Adobe Photoshop Settings folder. Photoshop will regenerate a new Gradients.PSP file when launched.

  Launch Photoshop. If you still get the error, create a new document and use a gradient preset. Then quit and reopen Photoshop.

  Hopefully this should resolve it.

[melissabmockups]

I don't have an App Data folder inside my C://users/[username] folder.

[decisiontoleave]

You should enable to show hidden file. 

[JamesWalkowiak]

doesn't work

[JamesWalkowiak]

deleting the Gradients.psp file doesn't work, i mean.

[Trevor.Dennis]

Is Photoshop creating a new Gradients.psp file?  

Right click the and chose properties.  Are the dates all today's?

Do you have both full release and beta versions installed?

If yes, are you definitely deleting the right version?

For that matter are you in the right photoshop version folder?  The 2023 folder has a Settings folder with a Gradients.psp file.