Graphics Card setting recommendation / error message

Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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Hi. Operation on Windows 10, I have a pretty basic graphics card but until now I haven't had issues with the neural filters/camera raw filters. After the last update, I am getting an error message about 50% of the time (that it encountered a fatal error and would be disabled for the rest of the session). These are my settings. Is there anything I can do? Card drivers are up to date.

 

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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Turn Use Open CL on and restart PS.

If that does not help:

 

Go to Adobe Help Menu/System Info and copy/paste the details in a reply.

Do you have more than one graphics card installed?

What happens when you view Help Menu/GPU Compatibility?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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Thanks Kevin, I did not know about the GPU Compatibility window. It looks like it's fine though. I will try the Use Open CL option and see if it helps.

 

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