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4

GRAPHICS PROCESSOR INCOMPATIBILITY MESSAGE

New Here ,
Nov 17, 2023 Nov 17, 2023

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In my photoshop 2024, after updating windows, when I open it, a message appears saying that "your graphics processor is incompatible" and it also says that "driver update recommended" and that "OpenCL is unavailable", but the video card driver is Updated to the latest version and Windows too. But the video card is being recognized normally by photoshop in the preferences/performance tab. the only problem is the message that appears when I open photoshop.

My notebook configurations are an i7 13 generation processor, 32 GB of RAM and an RTX 4050 graphics card.Captura de tela 2023-11-17 235516.pngexpand image

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Adobe
Community Expert ,
Nov 21, 2023 Nov 21, 2023

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Hi @Mayene29965029licg check your setup you have an integrated Intel GPU conflicting.

You need to disable that card - here is how:

 https://community.adobe.com/t5/photoshop-ecosystem-discussions/set-up-gpu-for-high-performance-in-ph...

 

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