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Grey line around image when exporting as PNG from Photoshop

New Here ,
Sep 04, 2020 Sep 04, 2020

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Hi Guys.

 

I really hope someone here will be able to help. I have been trawling the internet for hours trying to find a solution to this problem with no luck.

 

I have recently bought a Cricut machine and am using it to make die cut stickers. I design all my illustrations on my HP Spectre in Photoshop. Behind my image layer, I give the image a thick white border so that the Cricut doesn't cut right up to the edge of the image. The rest of the background is transparent (see pic 1). I export the file in PNG format to keep the background transparent.

 

When I print the image, however, there is a thin grey line all the way around the edge of the white border (see pic 2). At first, I thought this was the Cruict machine adding cut lines, but it's not. It appears to be a setting withthin photoshop that needs changing and I can't figure out what it is. 

 

Does anybody know how to get rid of this grey line? It's really frustrating and I'm at my wits end! Thank you in advance for any solutions.

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LEGEND ,
Sep 04, 2020 Sep 04, 2020

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It look like you did not save a file with the transparent background you showed. If you had saved that layer as a png file you will have no problems.

png.gif

You must remember to

Easy.gif

Here is the pmg file

Capture3.PNG

JJMack

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Community Expert ,
Sep 04, 2020 Sep 04, 2020

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Does this only happen when you export as PNG? Have you tried saving as PSD or TIFF?

Marek Mularczyk
Adobe Certified Expert and Instructor

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LEGEND ,
Sep 04, 2020 Sep 04, 2020

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I always use Save or Save As export is for the web.  

JJMack

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New Here ,
Sep 10, 2020 Sep 10, 2020

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I am having the same frustrating issue with lines around my images.

 

I've tried exporting as PNG and JPEG. I can export as a transparent PNG with no lines, but even if I open the PNG (not PSD file) and add a background behind it and re-export as PNG or JPEG, it adds the line back in. I don't want a transparent BG as this is for a logo. 

 

I've been using Photoshop since version 1, and never dealt with this issue. 

WHAT is going ON?

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New Here ,
Oct 08, 2022 Oct 08, 2022

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Well ... It's 2022 and I'm having the same issue! Very disappointing that this hasn't been resolved. 

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