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Hands-on Tutorials not loading

Community Beginner ,
Mar 27, 2024 Mar 27, 2024

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Photoshop v 25.6.0

Edition    Windows 11 Pro
Version    23H2
Installed on    ‎26/‎01/‎2023

OS build    22631.3374
Experience    Windows Feature Experience Pack 1000.22688.1000.0
Processor    AMD Ryzen 5 5600G with Radeon Graphics            3.90 GHz
Installed RAM    32.0 GB (31.4 GB usable)
Device ID    18BFECF0-3DB4-44DB-B020-39CDB2184F23
Product ID    00330-80135-86552-AA074
System type    64-bit operating system, x64-based processor

When I select  a tutorial from the PS home screen (fig Pshop1),  I receive the message in fig Pshop2. I expect the tutorial to open;  the tutorial does not open

Can you help?

Thank you

Gordon G Beveridge

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Windows

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Adobe
Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Hi, are you connected to Internet?

Do you have strict firewalls?

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Community Beginner ,
Mar 27, 2024 Mar 27, 2024

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Q1 Yes

Q2 No

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Community Beginner ,
Mar 27, 2024 Mar 27, 2024

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LATEST

Ye Gods!   This community thing is amazing.  I returned to PS after posting and now it's working!

I don't know how you did it but I'm pleased you did.

GGB

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