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Participant
January 14, 2023
Beantwortet

Having problem with photoshop, I can export to vedio ,it only export as jpeg.

  • January 14, 2023
  • 5 Antworten
  • 202 Ansichten

Have a mockup vedio that couple of weeks,it was working fine when export to render vedio. Now it only export the same file as jpeg format when I seleted render to vedio option.

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Beste Antwort von CShubert

Hi @Amir5F91 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

5 Antworten

Participant
January 16, 2023
Thank you Cory, resetting to the default corrected the issue. Truly
appreciated your help here, Thanks a lot
CShubert
Community Manager
CShubertCommunity ManagerAntwort
Community Manager
January 16, 2023

Hi @Amir5F91 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Participant
January 14, 2023

As here a screenshot of the timeline for your reference

 

Participant
January 14, 2023

Thank you for your assistance, Here is a screenshot of exporting dialogue

 

Bojan Živković11378569
Community Expert
Community Expert
January 14, 2023

Do you mean video? Can you take screenshot of exporting dialogue?