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HEIF / .HEIC File Support in Photoshop [2017]

Forum|Forum|8 years ago
September 1, 2017
38 replies
191728 views

Any idea when we will be seeing support in Photoshop to handle Apple's new iOS format for pictures? The HEIF, specifically the .heic image format?

Thank you in advance,

~Scott

This topic has been closed for replies.

Correct answer ProDesignTools

Photoshop added HEIC support on Windows this morning (version 22.1), relying on the operating system's codecs for this format:

https://helpx.adobe.com/photoshop/using/file-formats.html#HEIFHEIC

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

"View and work with HEIF/.heic files in Photoshop on Windows by downloading and installing HEIF and HEVC codecs from the Microsoft Store."

There is one account for all things Microsoft. So your Windows 10 login works in the Microsoft Store as well.

"To successfully import HEIF/.heic files, download and install both of the HEIF and HEVC Extensions directly from Microsoft."

The first codec is free and the second costs 99¢.

ProDesignTools

Correct answer

Community Expert

Photoshop added HEIC support on Windows this morning (version 22.1), relying on the operating system's codecs for this format:

https://helpx.adobe.com/photoshop/using/file-formats.html#HEIFHEIC

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

"View and work with HEIF/.heic files in Photoshop on Windows by downloading and installing HEIF and HEVC codecs from the Microsoft Store."

There is one account for all things Microsoft. So your Windows 10 login works in the Microsoft Store as well.

"To successfully import HEIF/.heic files, download and install both of the HEIF and HEVC Extensions directly from Microsoft."

The first codec is free and the second costs 99¢.

whatyouare

Known Participant

This codec doesn't work. I just downloaded it and it installs automatically on a Windows 10 PC. Photoshop will still not open an .heic file. Read the reviews for the codec, people overwhelmingly not the same thing in their reviews, the codec doesn't work. So, this is not the "correct answer".

C

CaseyGuy

Inspiring

Ditto. It simply does not work. The Microsoft Store tells me it's installed. Yet when I click the Launch button absolutely nothing happens. Unfortunately, I can't leave a comment, because the same screen says I can't leave a comment because I don't own the app.

Right-clicking on an heic image and choosing Photoshop to open it results in an error message saying Photoshop can't open heic files.

Supposedly heic files offer better color and quality than jpg. So I'm not interested in apps that degrade heic files and convert them to jpg files, so that they can be opened in Photoshop et al. I don't understand why Adobe's software engineers can't figure out how to make Photoshop work natively with heic files.

S

Sergiu_M-D

Inspiring

[removed], Adobe?!? How come Photoshop still can't open HEIF files when so many devices write them? I am used to you ignoring your Premiere Pro users (of which I am one), since the ones that stuck with it until now just don't have any alternative (Resolve is good but has its own issues), but GIMP is an excellent (and completely free) replacement for Photoshop, which supports HEIF files (among many other things they got over PS), so I would jump ship over this in a heartbeat.

J

J&HK

Participating Frequently

1) install CopyTrans for Windows

2) open HEIC file using Windows Photo Viewer (now automatic with double-click on HEIC file)

3) print to AdobePDF printer

4) open in Acrobat (automatic)

5) save as .jpg file

6) open .jpg in almost anything

Totally, completely flaming unnecessarily complicated, but it works.

Jymnazium

Participating Frequently

After nearly two years of not supporting HEIC (on PC) file format, it is pretty obvious that this is not a priority to Adobe... I was really hoping this would have been improved in one of the updates since Jan 2018... (sigh)

R

randalls9147437

Participant

I agree. This is very disappointing. I have been using PS Elements for more than a decade and lack of HEIC support is what is on the verge of having me ditch the product. This is a standard format that has been out for years. I can open the files with both native Windows and OSX applications. Google Photos supports it. Given this has been the native format for iOS photos for several years it seems like Adobe is looking to abandon Apple customers. This has been going unanswered for too long. Adobe, when will you support HEIC fully in the product line? Either give a date or say you don't plan to. You owe it to a customer base that has been loyal.

pafer

Participating Frequently

Thanks to all for your responses.

IMO last version of Adobe PSD recognizes image format HEIC on Mac because somehow PSD use the Mac OS to traduce or read the language code HEIC (Only in the last OS version Mojave), but in windows, how windows 10 do not recognize HEIC format (or Adobe can not read this language code HEIC trough windows), PSD can not read this files format on windows platforms.

I have an old MacPro with OS 10.11.6 and can not read or view HEIC image formats (and I can not install the latest PSD version for the same reason)... thinking and waiting to upgrade my Mac Pro, but today this is not a good idea, before Apple upgrade this year the new Mac Pro models

Regards and best wishes

PAFER

T

Test Screen Name

Legend

This page HEIC and HEVC media files support in Lightroom and Camera Raw states that support for Lightroom is available in both Mac 10.13 and Windows 10. Camera Raw is ominously silent for the case of Windows (listed specifically for Mac). No mention of Photoshop, but other pages refer to support being added in Photoshop CC 2018, but hard info seems hard to find. However New and enhanced features | 2018 releases of Photoshop CC says: "Photoshop now supports Apple's High Efficiency Image Format (HEIF). Photoshop can read depth maps in HEIF image files created by iPhone 7 Plus and later devices into a channel. You can then create a depth-of-field effect in the image using Filter > Blur > Lens Blur." There are always people who want these changes fitted back to CS6 or older, and yes, I'd like a flying car.

davescm

Community Expert

Hi

I tested a HEIC file with Windows 10 (v1809) Photoshop 20.0.4 and ACR 11.2.0.135. It does not work here.

Dave

pafer

Participating Frequently

Ok JJMack, I catch the Adobe response and censure, And also I can see the Adobe solution: Invitation link to leave the ship... astonishing.

Meanwhile, if you are an Adobe user and you need like me, convert heic to jpg (In two years Adobe hasn't been able to solve and they hasn't got any solution for her users),

it's easy, fast and free!. The solution:

iMazing HEIC Converter.

(I don't know if I can put links to other apps here)

Hope help to the Adobe users.

Thanks in advance and best wishes to all

davescm

Community Expert

Hi

In case you missed it JJMack, like me and other users on this forum, does not work for Adobe. Whilst we try and help people on the forums, our responses are not Adobe's response.

One of the links he gave you is to the feedback forum which is a place where Adobe staff would see your comments.

Dave

JJMack

Community Expert

Please if you want to give Adobe your feedback use Adobe feedback site. Not this Users forum its not the right place for your feedback. Here is the link to the correct place for your feedback Photoshop Family Customer Community.

User here can not see your Adobe orders or history. If you want to cancel here a link for you. How to cancel your Adobe Creative Cloud plan or membership

JJMack

K

kwgolding1

Participant

Pretty frustrating for those of us paying a premium for a professional imaging product that is falling behind Adobes consumer products that already support this image format, see Lightroom.

djs412424

Participant

You know how you spent all that money on the latest Photoshop on a PC?

Yeah, Me too. HEIC isn't supported.

Download GIMP and edit/convert it there, it's had HEIC support since May 2018

S

smboelaars

Participant

GIMP support is only very basic. Both GIMP and Photoshop have their different drawbacks:

- GIMP & Photoshop can read basic HEIC files.

- GIMP can save basic HEIC files.

- Photoshop can read depth maps from HEIC files.

The first tool that can write HEIC files including the depth map gets my money.

J

JulianStuart

Participant

Just ran across this issue - still on CS6! While in the Photos app in High Sierra, where I can see the actual images I might want to edit in PS, the "Edit with" option still lets me take the .HEIC image into CS6 as a jpeg, so I don't need to bulk convert...

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