Help! Photoshop keeps crashing my Mac running Monterey 12.4

The latest version of Monterey is 12.6.1  But I see the original post is June 2022. My bad.

One thing to look at are any peripheral devices that are connected. Printers, monitors, external drives. And in Photoshop, the Native Canvas or  Native rulers can be a problem and may need to be deactivated.

This would be under Preferences  > Technology Previews >

I am going through the same exact thing since I first "upgraded" to Monterey. Photoshop (ALL CC versions: 2022 - 2020) crash and burn my entire system regardless of whether or not I stop the loading of extensions, have the app be the only thing open… nothing helps. I have had Ps bring down my system just by being open doing nothing while I was in the kitchen.

But, I know, we will all get a new version with more bells and whistles while fixing absolutely nothing - Capitalism® at its finset not to mention the lack of competition. I've been on Adobe/Apple products for 30+ years and never have I had as much trouble as I now have. Both Apple and Adobe now suck.

I am also a user who uses the same Photoshop as you.

If the problem persists following their proposed solution, take a screenshot or record it so that they can identify or reproduce the problem and upload it to the thread. Adobe will then focus more and look into your problem.

It would be hard to record if the whole system stopped, so in your case, you should record the moment when an error or crash occurs on your phone. This is also a small tip that I thought about while reporting a lot of bugs.

Yes, I went through each and every step that Cory suggested, with both Photoshop and Bridge. But the problem persists.

@PonyR 

"Anybody out there have any answers?"

If no one answers here, try Adobe Customer Care, as they can look at your computer.

https://helpx.adobe.com/contact.html?rghtup=autoOpen  (type "agent" to get a human)

If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send tweet to @AdobeCare and they will reply.

Did you follow everything Cory asked? Re-read everything he wrote before contacting Customer Care and confirm you haven't missed any steps.

~ Jane

I wonder if this is a problem with Photoshop or problem with Monterey? All I wanted to do was to have my computer all up to date. Never anticipated all these issues. Anybody out there have any answers? I need to use Photoshop for my work, I'm in big trouble. I can't keep the program open without it freezing or crashing.

I just checked and my current Photoshop version IS 23.3.2.

What do I do to fix the problems I've been having with this version of Photoshop???

OK, I hope someone will please respond to my post. I really do not know what to do from here regarding this problem.

I posted this before but this forum wouldn't allow me to add replies to my original post for some reason

By@PonyR

When you Reply to a Bug, the reply window jumps to the first post, but is then added to the end of the thread. There are no "threaded" replies in the Bugs section.

Yesterday, I updated my computer to the latest Photoshop version as well as the latest Mac OS (Monterey 12.4) and ever since, I have been having problems with crashing.

Please see this thread from Pete Green on 14 June to roll back to 23.3.2. The update to 23.4 has been removed.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/roll-back-photoshop-23-4-to-23-3-2/idi-p/13005573

Jane

I posted this before but this forum wouldn't allow me to add replies to my original post for some reason. Trying again.

I hope someone can help me! Yesterday, I updated my computer to the latest Photoshop version as well as the latest Mac OS (Monterey 12.4) and ever since, I have been having problems with crashing. I have plenty of memory on my computer, and I never had any problems before! What happens is I am working on some files in Photoshop, doing pretty routine things that I've always done, and then all of a sudden the little rainbow spinner shows up and it keeps going around and around, not letting me do ANYTHING on my computer at all. Just freezing up. Then either I end up restarting the computer using the button on the back of the machine, or else the computer crashes by itself and restarts. This has been happening over and over the past two days. What can I do to fix this? I have an iMac (Retinea 5K, 2017) with 48 GB of memory). As I said, never any problems until I updated both the OS and Photoshop. Please help!!

CoryShubert

I did all the steps you suggested. When I reinstalled Photoshop and it SEEMED to be OK, I followed the steps again for Bridge. When I finished all the steps for Bridge, and re-opened Bridge, I immediately go that driver error message that I mentioned about to you previously, and a lot of the images were just shown as gray boxes. Then I tried to get into Photoshop again, and the system froze again. I restarted my computer from the button on the back, and then I opened Photoshop again. It SEEMED ok, so I opened about 3 documents and proceeded to open Excel and Chrome, which I ALWAYS have open when I am working in Photoshop (never had any issues before). Photoshop froze AGAIN. I managed to force quit it before it froze up my entire computer. Everything seems to be running slower than usual also, as far as applications opening. Something is really wrong here. What do I do???