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J
Job5FBA
Participant
August 23, 2020
質問

High cpu and memory usage CEF helper windows while closed

  • August 23, 2020
  • 返信数 7.
  • 35242 ビュー

Hi, 

I'm having a problem with the cpu and memory usage CEF helper has. It takes up so much while i'm not even using it. I saw Mac owners had problems with this but didn't see anyone with windows having this issue. Does somebody know why it behaves like this? and what to do to fix it?

 

    返信数 7

    T
    Tony5D
    Participant
    December 7, 2021
    1. Select Preferences-
    2. Under General, uncheck the 'Launch Creative Cloud at login' option and select DONE-
    3. Thanks. Kanika Sehgal.
      S
      sam98A4
      Participant
      December 8, 2021
      This worked a treat thankyou!!!
      S
      sam98A4
      Participant
      December 6, 2021

      i too am having a smilar issue, none of the adobe apps running but using up majority of RAM

        B
        BerkDavis
        Participant
        December 3, 2021

        Similar issue, but mine does not appear to be spiking that heavily. It's just using 6-10% CPU all the time (in the background) on multiple PCs for no apparent reason. I removed all Adobe apps and reinstalled, with the same result. When I uninstalled all Adobe apps except the CC app, it was still present, running between 6-10% CPU at all times, never quite allowing my laptop or its cooling fan to idle. 

        A
        Alexander21863492atop
        Participant
        November 21, 2021

        Same issue. I have got Adobe CC installed, but while I am not actively using any Adobe software, the CEF Helper takes up 100 % CPU from time to time. The fans start spinning and my computer slows down. Very annoying.

          T
          Thomas217612539czz
          Participant
          November 15, 2021

          I have a brand new Windows based computer and the only thing on it so far is Lightroom Classic/photoshop (not even e-mail yet).  Creative Cloud eats 100% of my memeory frequently and has crashed my computer a few times.  This is unacceptable and should be easy for an Adobe programmer to fix.  Simply have the program not run anything at all when the program hasn't been opened.  It should be very, very easy and fast to fix...  unless it's intentional.  These days you just never know...

          E
          Evan2178969599ph
          Participant
          November 16, 2021

          Same here. Happening all the time, and no matter how many times i try to end task it doesnt work. About to uninstall photoshop.

            I
            iamleonofficial
            Inspiring
            November 8, 2021

            Having the same issue with 16gb ram 1tb ssd 2020 macbook pro. 500 mb ram and its draining even with everything closed.  hope adobe read this so we can solve this, the helper is more of a virus?

              heatherg84430471
              heatherg84430471
              Participant
              September 24, 2020

              Same issue actually. I installed Photoshop 2020 today, and I'm on Windows 10. I found 4 instances of Adobe CEF running. (I can get it down to 3). It randomly spikes my CPU usage even while I have no adobe programs in use, and has spiked it to 100% couple of times.

              While running, Photoshop 2020 has capped out my CPU usage three times in one day of use, crashing the program and losing my work. 

              If anyone has any solution, please let us know. 

              C
              chrissh29933765
              Participant
              October 21, 2020

              Also Windows 10 64bit user same issue, my CPU show up to 4 instances running, Creative Clud Sync turned off, tried running lasted Photoshop but my GPU is too old so I reverted, now CPU with nothing other than MS Edge browser open and this one tab for Adobe, my Taks Manager reports spiking of Memory usage by CEF Helper up to 99% and stiitng around 18-24% constantly. Power Useage Very High Memory USage Very High - to Moderate.

               

              When there is no Adobe programs running and sync turned off this is unaccetable, my computer is crawling. It goes away if I force quit all the CEF Helper processes, but that can't be good.

               

              In Task Manager if I go to Details tab and right click on Adobe Desktop services to analyse eait chain, there always seem to be at leat 4 processes waiting to complete "Network I/O" can't end task by selecting them they never change always PID 4824 and various/different threads, they never seem to complete I/O network calls, maybe this is where the helper program is getting hung up?  (I'm not a programmer or IT guy I was just poking around). 

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