Horizontal Scrolling Problem

[ChakyCheung]

Hello everyone,

I have a Photoshop CC 2015. Currently I am using the Logitech's MX Master, with a wheel specifically for horizontal scrolling.

But this does not seem to work in the Windows Version of Photoshop. I have tested the exact same function(horizontal scroll) on the Photoshop of my mac, and it worked out absolutely fine - just like vertical scrolling.

For the windows though, when I try to scroll horizontally,at first it immediately scroll all the way to the far left of the horizontal bar. After that, the horizontal scroll will have no effect and simply stuck at the very end.

Of course, I can use my mouse to control the horizontal bar, but it will be much more convenient if Photoshop can support a wheel specifically for horizontal scrolling.

So in a nutshell what I am looking for is a way to use my horizontal scrolling wheel in Photoshop.

Thanks again.

[Benjamin Root]

Maybe a preference reset will help:

Win: Press and hold Ctrl+Alt+Shift immediately after initiating Photoshop's startup. A box will appear asking if you want to continue with the reset, select "yes." If you don't see this, you weren't fast enough...Try again.

Mac: Press and hold Cmd+Opt+Shift and start Photoshop. A box will appear, asking if you want to continue with the reset, select "yes."

[ChakyCheung]

Hello, thanks for the reply.

I tried the preference reset and had no goal.

It just maintain the same situation - Once I horizontal scroll it immediately goes to the far left.

Thanks.

[Benjamin Root]

Make sure your system, Photoshop, GPU drivers (and any other drivers) are up to date

[ChakyCheung]

Hello,

All of my drivers are always up to date.

Have you tried to use a horizontal wheel on photoshop? Does it work for others? Or it is just me having this problem?

Thanks.

[Benjamin Root]

Unfortunately, I do not have a horizontal wheel, so I'm trying to get the most common causes out of the way. Anyone else have a horizontal wheel?

[ChakyCheung]

Hello,

I recorded a video to demonstrate the error.

Error Demonstration - YouTube

Thanks for the help.

[Benjamin Root]

Have you tried holding Ctrl and using the vertical scroll wheel?

[ChakyCheung]

Holding ctrl and use vertical wheel does work as usual.

But I just really wanted to get the horizontal wheel to work.

Do you think there's a way to disable ctrl+vertical wheel function? Maybe that will allow me to use the horizontal wheel.

Thanks.

[Benjamin Root]

I've done some Googling and really haven't come up with much.

Chris Cox‌, are horizontal scroll wheels compatible with Photoshop CC 2015?

[Chris Cox · Accepted solution]

If the device provides the OS event for horizontal scrolling, then it should work.

Photoshop is just looking for the OS event, same as for vertical scrolling.

And I've seen it work with other input devices -- so my guess is a Logitech driver issue.

[Benjamin Root]

Thank you, Chris!

[ChakyCheung]

Thank you for answering Chris.

Not sure of you watch the video I posted before, but the horizontal wheel works perfectly fine with order software such as Excel or Google chrome.

So I am really not sure if I understand exactly what you mean about the OS event thingy.

And by the way, someone also commented on my video saying that they are suffering from the same issue, so maybe it ain't just me experiencing this.

Thanks again.

[j9murphy]

Logitech says.. "it works in every other app, just not Photoshop, so it's a Photoshop issue".. Maybe the two companies (Logitech & Adobe) could actually talk to each other and work this out??  Pretty good bet a lot of Adobe customers are Logitech customers as well and this issue affects customer satisfaction with both products.  I know it's really not in software vendor DNA to actually work together, but maybe an exception in this case would be nice??

To others having this issue, please +1 this.. maybe we'll get some attention:)

[Astrotheque]

Also, not the issue here. It happens to be an issue that is present for all side scrolling in Adobe apps with Logitech mice.

[Spainy53]

Astrotheque, in Adobe Acrobat X Pro documents DO scroll horizontall with my Logitech MX Master 3 mouse's thumb wheel.

Acrobat also knows how to zoom to cursor location, which PSE forgot how to do in 2018.

[Astrotheque]

This is not the solution with a Logitech mouse. The issue is with the Adobe software not being compatible.

[Trevor.Dennis]

My Performance MX does the same, but I'd never think to use it for horizontal scrolling.  Better to hit the Space bar and Pan, or hold down the H key and move the current zoom window to anywhere you want on the image.  If I absolutely wanted to use the mouse only for moving around the screen, I'd do something like this.  Set the thumb switch to Keystroke and Space bar.  Then you could move around by pressing the thumb switch following by left click and drag.  It works, but feels super clunky compared to using the space bar normally.

[ChakyCheung]

Thanks for the reply. I get what you are trying to do there, but one of the most important reasons for buying the MX Master is of it's horizontal wheel.

It would have been quite a waste if I can't use it in PS.

But thanks for the suggestion anyways.

[pablopatagonia]

Hi. I have the same mouse, use the same software suite and have not met with that problem. Actually, the default Logitech Options configuration assigns vertical scrolling to the main wheel and horizontal scrolling to the thumb wheel. The problem I have is that I want to assign Zoom to the thumb wheel, but Photoshop can't assign functions to more than one wheel. If you pick zoom for the wheel in Preferences, both wheels do the same. Anyone know any work around for this??? Thanks!

[Clockwork Zen]

I have the same mouse and the same issue.

Works fine in Illustrator, Excel, Chrome, etc.. But in Photoshop, horizontal scroll on the Master MX bugs out.

[dave-clarke-studio]

Hi All,

I found a solution on the Logitech Forums.

Just create an app specific profile for Photoshop in the Logitech Options (top right), and set the thumb wheel to Zoom in/out. I also have 'Zoom with Scroll Wheel' unchecked in Photoshop preferences ('Tools' tab). I've always used Alt + Scroll to zoom anyway.

Voila! Horizontal scrolling in Photoshop!

Here is the thread:

Horizontal wheel of MX Master not work in Photosho... - Logitech Forums

If anyone stumbles upon this thread, I found out a solution:

In Logitech Options, create application specific profile for Photoshop.

Then set thumb wheel scroll to Zoom in/out and now you will side scroll with the thumb wheel in PS!!!

I found this out by mistake as the horizontal scroll setting didn't work, I wanted the wheel to zoom in and out but instead of that it scrolls horizontally

[Sushifish]

Thanks for this solution!

Works as well in Lightroom (CC): just switch to zoom in/out instead horizontal scroll for the thumb wheel. I had the same problem with missing horizontal scrool in Lightroom

[seghierk]

you can with mx master wireless which already have button for horizontal scrolling but you need change preference

horizontal scrolling activated by default for the side wheel

choose photoshop and change the setting to : zoom in/out and it will work fine

[sarangiman]

Thanks for documenting this. This is not just a Logitech mouse problem. I have the same issue with the Precision Touchpad on my Surface Pro 4. Same exact behavior: trying to horizontal scroll with my fingers on the touchpad at all just jams the image all the way on the left, unable to recover.

So it seems to me this is some strange Photoshop behavior.

If all that needs to happen is the device send the proper OS-level command, one wonders why on earth Microsoft's own precision touchpad wouldn't send the proper OS command to Microsoft's own Windows OS...

Are there any actual solutions to this?

Oddly, if I assign 'zoom in / out' to the thumb wheel on the Logitech MX mouse in Logitech's software, then I get horizontal scrolling in Photoshop.

?

As a 10+ Mac user, the number of bugs I find on a daily basis when using the Windows OS even on Microsoft's own Surface Pro 4 device is depressing. The fact remains that I just rarely have such basic issues when using a Mac.

Thanks,
Rishi