How can I prevent Photoshop from automatically cropping my CR2 image to the ratio it was shot in

[Sohayb Megraoui]

Whenever I open a 1:1 ratio image on Photoshop it crops the sides making it a literal square. I lose a lot of the photograph and I haven't found a way to retain the full/original image. Any ideas?

Thank you

[Lumigraphics]

Try turning off automatic lens profile settings. If that doesn't work, open the files in Canon's Digital Photo Professional and reset the crop there. In the future, don't shoot cropped in-camera as Adobe has problems with it.

[nioute]

Did you manage to resolve this issue?

[nioute]

So for anyone reading this with the same issue, I haven't managed to solve this frustrating issue through Photoshop 2024 v 25.3.1 using ACR v 16.1.

I briefly went through the replies on this thread and it doesn't seem at the time of writing this that the Adobe Camera Raw plugin [v 16.1 ] allows you to reset an in-camera crop [in both the main ACR window or in Preferences]. In fact when I open the Crop tab in ACR, under Preset the option Free does not display the image's true aspect ratio and in addition the option for As Shot is greyed out.

To reiterate what Sohayb was trying to say in his original post: Even basic photo applications load the CR2 in it's full aspect ratio whereas Photoshop's ACR plugin only displays the in-camera crop with no option to remove it.

The only solution I could find was to download Canon's DPP v4 app for processing CR2 files and in the app under Crop > Aspect Ratio - as expected - is the option to remove the crop [select Free under Aspect Ratio then Clear].

I can now process CR2 files in DPP and under the main Tools menu select Transfer to Photoshop for further retouching / grading. DPP is quite a good app and they have made it easy to process images and then send them instantly to PS, though ACR's user-interface is a bit more simplsitic / easier to use.

I can only assume this is a bug with ACR and hope they resolve it soon.

[Lumigraphics]

Its not a bug, and four years ago I explained how to fix it.

[nioute]

"Adobe has problems with it" = Bug.

[Lumigraphics]

Its not a bug, its doing exactly what you set the camera to do- crop to a square. Camera RAW is working as intended.

[Stephen Marsh]

Did you try the suggestion from @Lumigraphics?  I think that it's a proprietary Canon metadata entry, I previously tried to use ExifTool to remove it, however, it only had read support, not write.