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bellevue scott
Inspiring
July 15, 2024
Question

How do I get rid of this obnoxious popup?

  • July 15, 2024
  • 3 replies
  • 383 views

On A MAC Pro, Monterey 12.6.9, PS 25.9.0. This morning I tried to double click on image files to open them, and each time I'm greeted with this stupidly obnoxious popup and it will not go away. I click on "dismiss" but it does nothing. I can't open any images. Each time I get this popup and when I click "no thank you" it does nothing, and I can't open images. 

 

This has got to be the most obnoxious thing Adobe has done in a while. I know how to rotate images. I don't need this. I don't need the popup. I need to work, and I need this to go away. How do I stop this???? 

 

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3 replies

Stephen Marsh
Community Expert
Community Expert
July 15, 2024

I don't recall seeing such.

 

Do you have Preferences > Tools > Show Rich Tooltips active?

 

If on the Home Screen, do you have the "Show Suggestions" feature disclosed/expanded on the upper right?

bellevue scott
Inspiring
July 15, 2024

No, I surely don't have rich tools turned on. But thanks. Back when Linkedin Learning was still Lynda, one author did a great tutorial that was really funny on how to disable rich tool tips. Super snarky. 

 

Thanks for the tip on the home screen. I have it turned off though. 

 

At this point I got past it, but I literally spent about 15 minutes trying to figure out how to get rid of it and disable it this morning and wanted to vent, as well as create a thread for others to find. 

thanks

Stephen Marsh
Community Expert
Community Expert
July 15, 2024

? "crerating" ?

bellevue scott
Inspiring
July 15, 2024

I finally got fedup with not being able to open an image, and clicked on "get started". PS then opened the image, but gave me a little tutorial popup on how to rotate images. I then opened another image and it happened again. Third image it stopped. 

 

I really cannot believe that PS did this. It wouldn't be super bad if you could click "no thank you" and it would leave you alone, but with that button broken, it's just absolutely an obnoxious thing.