Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How do I get rid of this obnoxious popup?

Enthusiast ,
Jul 15, 2024 Jul 15, 2024

On A MAC Pro, Monterey 12.6.9, PS 25.9.0. This morning I tried to double click on image files to open them, and each time I'm greeted with this stupidly obnoxious popup and it will not go away. I click on "dismiss" but it does nothing. I can't open any images. Each time I get this popup and when I click "no thank you" it does nothing, and I can't open images. 

 

This has got to be the most obnoxious thing Adobe has done in a while. I know how to rotate images. I don't need this. I don't need the popup. I need to work, and I need this to go away. How do I stop this???? 

 

Screen Shot 2024-07-15 at 11.13.28 AM.jpg

TOPICS
macOS
362
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Enthusiast ,
Jul 15, 2024 Jul 15, 2024

I finally got fedup with not being able to open an image, and clicked on "get started". PS then opened the image, but gave me a little tutorial popup on how to rotate images. I then opened another image and it happened again. Third image it stopped. 

 

I really cannot believe that PS did this. It wouldn't be super bad if you could click "no thank you" and it would leave you alone, but with that button broken, it's just absolutely an obnoxious thing. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 15, 2024 Jul 15, 2024

? "crerating" ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 15, 2024 Jul 15, 2024

I don't recall seeing such.

 

Do you have Preferences > Tools > Show Rich Tooltips active?

 

If on the Home Screen, do you have the "Show Suggestions" feature disclosed/expanded on the upper right?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jul 15, 2024 Jul 15, 2024
LATEST

No, I surely don't have rich tools turned on. But thanks. Back when Linkedin Learning was still Lynda, one author did a great tutorial that was really funny on how to disable rich tool tips. Super snarky. 

 

Thanks for the tip on the home screen. I have it turned off though. 

 

At this point I got past it, but I literally spent about 15 minutes trying to figure out how to get rid of it and disable it this morning and wanted to vent, as well as create a thread for others to find. 

thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines