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How do I turn off this box in text box?

Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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I recently had to reset my preferences and I've been manually configuring settings back to how I had them.  I have no idea what the box indicated in my screenshot is, though, and I'd like to remove it.  I've already turned off the Glyphs popup, but this box is still showing.  I'd appreciate any help to get rid of it.  Thanks!

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Community Expert ,
Jun 22, 2021 Jun 22, 2021

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Prefs > Type > Uncheck Enable Type layer glyph alternates.

janee_0-1624402178511.png

~ Jane

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Community Beginner ,
Jun 22, 2021 Jun 22, 2021

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Hi, Jane, thanks for your post. I had already unchecked that box. That's what I meant when I said "I've already turned off the Glyphs popup". Any other ideas?

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Community Expert ,
Jun 22, 2021 Jun 22, 2021

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Hi @nrz0 ,

 

No, I have no other ideas, sorry! Can you check the setting in Preferences one more time (to humor me) and confirm the setting is unchecked?

 

What happens when you select the "t" in your sample? Do the alternate glyphs appear?

 

 

Here's what Help says:

"On-canvas glyph alternatives

"When you're working in a Type layer, you can select a glyph to quickly view alternatives to it right on the canvas. Clicking the  janee_3-1624404025664.png icon in the alternatives grid takes you to the Glyphs panel.

 

janee_2-1624404008258.png
"On-canvas glyph alternatives

 

"If necessary, you can turn off this behavior. To do so, deselect Preferences > Type > Enable Type Layer Glyph Alternates."

 

 

~ Jane

 

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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Here are screenshots from today showing my Type settings in Preferences and what I'm seeing when highlighting text in a text box.

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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GPU driver go a little kablooey, maybe? Have you tried turning off GPU acceleration via Preferences > Performance > Graphics Processor Settings to see if that makes any difference?

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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Also, highlight only the letter with the box under it to see if the glyph alternatives appear.

 

~ Jane

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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Nope, that didn't make a difference.  I did note that when I unticked "Use Graphics Processor" and restarted the program, another problem returned where my text has a black background (the reason I reset my settings in the first place).  Checking it back and restarting Photoshop resolved the black box issue this time, though.  But in either case, the Glyphs box remained.  For the record, my onboard Intel graphics are disabled in the BIOS and I'm using an AMD FirePro WX 5100.

This isn't a huge deal... just an annoying visual blip in a very visually-oriented program.  I was hoping it'd be a quick Preferences fix, but it sounds like that's not the case.  I'm going to let this one go, unless someone knows exactly what it is and how to to turn it off.

Thanks everyone for your responses.

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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That card's no slouch and you did the right thing in disabling your Intel GPU. Did you try an updated driver? AMD's website last updated them in March. Similarly, this might be something the FirePro's drivers are exploiting in Photoshop. It might be a good idea to contact AMD to let them know of the issue.

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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I don't want to mess with different drivers at this time.  Photoshop is a secondary program I use; most of my time is spent in AutoCAD, which is super finicky with drivers.  The current drivers I have are currently working with AutoCAD, so I don't want to mess that up.

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People's Champ ,
Jun 23, 2021 Jun 23, 2021

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You have a light interface theme. Is it the same with a dark theme?

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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See if going to Photoshop>Preferences>Type and unchecking Fill new type layers with placeholder text solves the issue.

 

 

pl.png

 

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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I have figured out that the box is font-specific.  It doesn't appear for most fonts, but it does for some.  I'm not sure why it doesn't go away when the glyph alternates are turned off, but it will be a non-issue for me most of the time.

For the record, changing to dark mode and unchecking autofill didn't have any affect on it.

Thanks everyone for your suggestions.

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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Hi @nrz0 

 

Some typefaces do not have glyph alternates at all. Others have alternates that vary with the specific typeface, depending on what the type designer decided to design. Here's the same word with different glyph alternates.

 

I didn't think dark mode or autofill would have any effect.

 

If you are curious, try this:

  • find a typeface where the gray box does not appear
  • enable the checkbox to show the glyph alternates and look again
  • do any glyph alternates show for that typeface?

I'm going to guess "no", but I could be wrong. I think the typefaces where you don't see the gray box don't actually have alternates built into them (at least not with the letters you have typed.)

 

~ Jane

 

 

janee_0-1624552335237.png

 

janee_3-1624552441797.png

 

 

 

janee_1-1624552374736.png

 

janee_4-1624552484095.png

 

 

janee_2-1624552407135.png

 

janee_5-1624552566007.png

 

janee_6-1624552709834.png

 

 

 

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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Yes, that was my conclusion as well.  I didn't test every font, but that seems to be the case.  In any case, there doesn't seem to be any user control over whether the glyph box appears or not.

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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You could report it as a bug to the product developers for Photoshop here:

Adobe Photoshop Family

 

 

~ Jane

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Community Beginner ,
Jun 25, 2021 Jun 25, 2021

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That's alright.  It's probably a feature for other people, as it lets you know there are glyphs there so you can rigiht-click it and select alternate glyphs if you've disabled the automatic pop-up feature.

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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I see the same here and it appears when alternative glyphs are available in the font for the type highlighted. If alternative glyphs are enabled in preferences then hovering on a letter shows those individual alternatives. The grey box though appears whether the preference is enabled or not.

 

Dave

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