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I am getting a white page when I try to open a PDF document in Photoshop

New Here ,
Apr 28, 2023 Apr 28, 2023

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Normally, whenever I open a PDF document in Photoshop in grayscale mode, I get a gray black and white image with transparency. By lately, I don't even see the image. Everything is white. Any ideas what maybe causing this issue?

Augustin5D36_0-1682687494551.pngAugustin5D36_1-1682687597654.png

 

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correct answers 1 Correct answer

Community Expert , Apr 28, 2023 Apr 28, 2023

Try going to Preferences > Technology Previews, and check Deactivate Native Canvas. Then close and restart Photoshop.

 

If that resolves it, try updating your GPU drivers and unchecking it again.

 

Dave

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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Try going to Preferences > Technology Previews, and check Deactivate Native Canvas. Then close and restart Photoshop.

 

If that resolves it, try updating your GPU drivers and unchecking it again.

 

Dave

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New Here ,
Apr 28, 2023 Apr 28, 2023

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This worked! Thank you so much!

 

Augustin5D36_0-1682701281460.png

 

 

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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You're welcome.

Dave

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