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I cannot open psdt/psd file in photoshop.

New Here ,
Jan 08, 2022 Jan 08, 2022

Every time I try to open a template I am trying to work on the app gives me an error message (could not complete your request because it is not the right kind of document). I change the document back and forth from psd-psdt to try to get it to open and I get the same message. only happens on certain documents because I oppened similar documents (psd) before and they only seem to work when they want to (hit or miss).

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Windows
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Adobe
Adobe Employee ,
Jan 10, 2022 Jan 10, 2022

Hi there,

 

We're sorry about the trouble with Photoshop as you're unable to open PSD files and getting a "Could not complete the request because it is not the right kind of document" error. Would you mind sharing the exact version of Photoshop you're on?

 

Please try the below-mentioned steps and check if that helps:-

 

  • Open the file with File Explorer and go to View at the top. Then, make sure that the box associated with Filename extensions is checked.
    TarunSaini_0-1641851536149.png

     

  • Next, right-click on the PSD file that is showing the error and choose Rename. Then, change the extension to the correct one.
  • When prompted that the file might become unusable, click Yes to confirm the changing of the extension.

 

Let us know if that helps.

 

Regards,

Tarun

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New Here ,
Jan 16, 2022 Jan 16, 2022
LATEST

I am on PS version 23.0.2, my file name extension box is checked, and I changed them to psdt or psd files. they wouldnt open through my files folder but for some reason they open with winrar. I apreciate the help.

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