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Every time I try to open a template I am trying to work on the app gives me an error message (could not complete your request because it is not the right kind of document). I change the document back and forth from psd-psdt to try to get it to open and I get the same message. only happens on certain documents because I oppened similar documents (psd) before and they only seem to work when they want to (hit or miss).
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Hi there,
We're sorry about the trouble with Photoshop as you're unable to open PSD files and getting a "Could not complete the request because it is not the right kind of document" error. Would you mind sharing the exact version of Photoshop you're on?
Please try the below-mentioned steps and check if that helps:-
Let us know if that helps.
Regards,
Tarun
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I am on PS version 23.0.2, my file name extension box is checked, and I changed them to psdt or psd files. they wouldnt open through my files folder but for some reason they open with winrar. I apreciate the help.
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