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I created two documents on photoshop but they are both not showing.

New Here ,
Jan 19, 2018 Jan 19, 2018

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I previously had a creative cloud account and made two documents there. I only want to make a small adjustment, on the trial account, but I cannot access/ they cannot synchronize my files. Is there a way to fix this?

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Adobe
Community Expert ,
Jan 19, 2018 Jan 19, 2018

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Are you trying to fix the data in trial version of subscription?

I don't understand the situation well.

Also, you are currently posting on the Japan Forum.

Your better to be asked concrete questions at the U.S. Forum.

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New Here ,
Jan 19, 2018 Jan 19, 2018

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Thank you for helping me. No, not fixing the data, Adobe CC use to save documents that we were working on automatically, so I assumed that since I logged in on Adobe with my account that I can access these documents that I had worked on on the previous account.

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Community Expert ,
Jan 19, 2018 Jan 19, 2018

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Are you trying to access assets of a specific account from another account?

Sharing can not be done unless access from other accounts is not permitted.

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Adobe Employee ,
Jan 21, 2018 Jan 21, 2018

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アドビジャパンフォーラムをご利用いただきありがとうございます。

内容から Photoshopコミュニティフォーラム へ移動いたしました。

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