I don't see the beta apps I can't find photoshop beta

I'm trying to download the photoshop beta but i can't find beta apps in the categories

This topic has been closed for replies.

Community Expert

Try updating the CC app.

Community Expert

If Bob's answer does not work, try these:

First, if you are on an Enterprise or managed account, you need to talk to your IT department to give you access to the Beta apps.

Otherwise, see if this thread helps:
https://community.adobe.com/t5/download-install-discussions/beta-apps-are-not-showing-up-in-creative-cloud-on-1-computer-but-do-for-another/td-p/11058160
The OP with the same issue solved it this way:
"I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now."

A second thread (in Enterprise) has a different solution provided by an employee:
https://community.adobe.com/t5/enterprise-teams-discussions/adobe-creative-cloud-app-5-7-1-1-not-showing-beta-category/m-p/12951167
There is a screenshot there as well.

A third idea is to contact Adobe Customer Care and let them assist.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Please let us know which of these works for you.

Jane

Sign up