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kristenlmeyer
Participating Frequently
December 20, 2016
질문

I get the error “Could not initialize photoshop because the preferences file was invalid (it has been deleted)”

  • December 20, 2016
  • 4 답변들
  • 9906 조회

When I try to open photoshop I get the error “Could not initialize photoshop because the preferences file was invalid (it has been deleted)” please help I cannot open any photoshop files or start the application

이 주제는 답변이 닫혔습니다.

4 답변

kristenlmeyer
kristenlmeyer작성자
Participating Frequently
December 21, 2016

Problem solved!!! I held command+option+shift keys pressed while launching photoshop and a box pops up and you choose the option to delete the preferences file

craigs32021951
Participant
July 7, 2017

which is in pc language if you could please

kristenlmeyer
kristenlmeyer작성자
Participating Frequently
December 20, 2016

CS5 Mac OS X version 10.9.5

Peru Bob
Community Expert
Community Expert
December 20, 2016

What version of Photoshop and what operating system?

kristenlmeyer
kristenlmeyer작성자
Participating Frequently
December 20, 2016

PS CS5 Mac OS X version 10.9.5

kristenlmeyer
kristenlmeyer작성자
Participating Frequently
December 20, 2016

Have a look here:

Could not initialize Photoshop because the preferences file was invalid | Fix-KB


this did not work i could not find step 4.

Delete the “Adobe Photoshop CS5 Settings” (or similar name) folder.(Folder name may differ depending on what version you have)

Jon Fritz
Community Expert
Community Expert
December 20, 2016

Moved out of the Forum Lounge and over to the Photoshop General Discussion forum.