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I saved a CMYK JPG file in Photoshop. ones open in photo or other programs it goes black

Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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How can I fix this.

I save my file in JPG to share, The last days i see if I open that file in photo program or upload to dropBox the image goes black in some part looks like it has a photo negative view

 

 

.sample 1.jpgscreenshot.jpg

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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What are the image’s Color Mode and bit depth? 

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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on this one its CMYK 8 Bit

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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Why is it CMYK? 

For use on the web RGB makes sense. 

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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I send most of my files to print. It has to be in CMYK process. I do use RGB for any web post. most case I save PDS or PDF. I have to email to people for approval I have to save it in JPG. In JPG I'm having problem we cant see it correctly 

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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It looks like Windows 10 Photos app doesn't support CMYK jpegs.

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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Keep your artwork in RGB, even though ultimately you're be printing in CMYK. If you've already changed the color mode, go back to the original image and replace the CMYK one.

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