Image dissapears when zoomed.

Forum|Forum|4 years ago
April 20, 2022
2 replies
426 views

When I try to copy, drag and drop a layer the screen goes blank and looks white. Then when I zoom it down it shows up again so I can't zoom in.

Windows

This topic has been closed for replies.

Correct answer J453

Updating to 23.3.1 should fix this issue without having to check that option.

TheDigitalDog

Inspiring

First, try disabling GPU in the Preferences (Performance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
Also see: https://community.adobe.com/t5/photoshop-ecosystem-bugs/weird-ps-bug-psd-file-looks-messed-up/idi-p/12780573

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"