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Image > Mode (RGB/CMYK) Grayed Out

Explorer ,
Mar 01, 2015 Mar 01, 2015

Hi everyone,

I'm working on a print image. It started out as an RGB photo, and then got quite complicated with layers and masks and text etc. Somewhere along the way I seem to have lost the ability to convert this document to CMYK now that I am ready to send it for print. The menu in question is grayed out.

How can I fix this please?

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correct answers 2 Correct answers

New Here , Oct 22, 2015 Oct 22, 2015

I had this problem when I had my Quickmask turned on. Worth a look.

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Community Beginner , Jun 07, 2018 Jun 07, 2018

It's probably because your image is saved in the 32 Bits/Channel mode. You need to save it down to 8 Bits/Channel. When you do this you'll see that the CMYK option reappears and isn't greyed out anymore.

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Community Expert ,
Mar 01, 2015 Mar 01, 2015

I don't know offhand why this is happening, but if you have to get thiis finished,

You can make a copy (Image > Duplicate), flatten it and see if you have a RGB to CMYK option. You would want a flattened copy for printing.

Also make an unflattened copy if you have to quit Photoshop and re-open to see if you get it back.

Another way is Edit > Convert to Profile > CMYK (You would see a warning that some layers would have to be removed)

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Explorer ,
Mar 01, 2015 Mar 01, 2015

Yes, I would also like to know why this is happening. The document was wholly made in CC at my workplace. If I try to open it in CS6 at home, I get this message:

This document contains unknown data which will be discarded to keep layers editable. To preserve the original appearance instead, choose Flatten to load composite data as a flattened image.


I have no idea what this means. I know that if Photoshop is missing a linked file it will retain its original appearance until I right click > Replace Content on that layer. This is the first time I have encountered this error. Convert to Profile > CMYK flattens the document, but everything looks the same. How do I check if my document is indeed CMYK now?

Thank you.

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Community Expert ,
Mar 01, 2015 Mar 01, 2015

What does the document tab on top indicate?

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Community Expert ,
Mar 01, 2015 Mar 01, 2015

Could you please post a screenshot with the pertinent Panels visible?

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Community Expert ,
Apr 24, 2017 Apr 24, 2017

Do you know that the Photoshop default CMYK profile - US Web Coated SWOP - is the right one? Because that's what you get with Image > Mode. You should always check this with your printer.

You can't convert a layered file just like that. The layers may have a different effect, or not mean anything at all, after the conversion. You simply have to flatten when going from one color space to another. Make a copy.

The message you quoted means exactly what it says.

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New Here ,
Oct 22, 2015 Oct 22, 2015

I had this problem when I had my Quickmask turned on. Worth a look.

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New Here ,
Apr 24, 2017 Apr 24, 2017

Deleting the Quickmask layer in the Cnannel solved this problem for me.

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New Here ,
Jun 02, 2017 Jun 02, 2017

yes! that is what fixed it for me as well.

thanks!!!

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New Here ,
Feb 23, 2022 Feb 23, 2022

Worked for me too.

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Explorer ,
Aug 03, 2018 Aug 03, 2018

I had this issue just today, 3 years later from this post. Thanks!

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Community Expert ,
Aug 03, 2018 Aug 03, 2018

Did you solve it?

If not the same applies as before: Please supply meaningful information like a screenshot.

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Explorer ,
Aug 03, 2018 Aug 03, 2018

I can see how this seemed inconclusive. What I meant with my response was that Prophetben's suggestion about turning off quickmask worked for me.

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New Here ,
Jun 03, 2024 Jun 03, 2024

Yeah that solved my problem thanks a lot

 

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Explorer ,
Dec 11, 2015 Dec 11, 2015

I had the same issue with a file from a coworker.  What worked for me was the same as Pophetben.  The Quickmask is on.

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Community Beginner ,
Jun 07, 2018 Jun 07, 2018

It's probably because your image is saved in the 32 Bits/Channel mode. You need to save it down to 8 Bits/Channel. When you do this you'll see that the CMYK option reappears and isn't greyed out anymore.

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New Here ,
Aug 27, 2020 Aug 27, 2020

Yup, this is it. Worked like you said it would. Thank you very much

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New Here ,
Apr 25, 2023 Apr 25, 2023

Hi !
Just wanted to reiterate that the solution was the same for me, the Quickmask was on.
When Off it works fine.
Thanks !

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New Here ,
Jun 18, 2024 Jun 18, 2024

The answer to your question was to change the image from 32 bit to 8 bit...BUT the Mode option is greyed out,  so how does one change from 32 bit ot 8 bit without the MODE Options?

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New Here ,
Oct 26, 2024 Oct 26, 2024
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This happens when you're in quickmask mode, de-select that option if you see a checkmark next to it. 

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