image re-center problems

[clints65309981]

Hello,

Since updating to Photoshop 2018, my images continuously re-center themselves.  ie:  If I'm zoomed in doing re-touching and I switch tools, or layers, the image automatically re-centers itself when working in full screen mode.  As a result, I must constantly keep moving my image back to the spot I'm working on. It is a major pain in the butt and is seriously slowing down my workflow.

Does anyone know how to make this stop?

Thanks

Clint

[Omar.Fathy]

Try to reset your software by clicking Ctrl+Alt+Shift immediately when you press to open your software till you have a message to delete the setting file. But First close you photoshop app.

in MacOS you can Press Cmd+Shift+Option before pressing to open the application till message appear.

[VincentMorin]

It doesn't work... Problem still present with all the latest softwares.

[VincentMorin]

Adobe, any updates on this? We've been waiting several weeks for you to fix this problem.

[clints65309981 · Accepted solution]

I read on another thread that someone uninstalled Photoshop and checked, (choose the remove all app preferences option) and reinstalling.

I tried this and it seems to work.

[Sebastian Bleak]

Hi Clint

Looks like you got it but I wanted to confirm. Are you still having issues with Ps?

The first thing I like to try whenever Ps is doing something weird/unusual is uninstall and remove all app preferences, then reinstalling.

It’s funny how many times that really works! Keep this in mind next time an Adobe app is acting up. I find it works with Adobe Illustrator and others as well.

Hope you find this helpful

Sebastian

[clints65309981]

Hey Sebastian,

Yes, this seems to be working so far.

Thanks!

Clint