Images with camera ratio set to 3:2 are croped by Adobe tools like PS and LR

Question

Hello,

I am using camera 5D mark III, by default aspect ratio on this camera is 3:2.

When I am trying to open CR2 file made by camera on photoshop or lightroom image is croped.

Attached original image properties and settings after open in ACR (LR opens the same as ACR)

I`ve tried to change aspect ration. By default its set as "Full", supposed o open full image.

For the test tried to open in FastStone Image Viewer - shows full image
Tried to open in DPP from canon, it shows border on preview like size, same as ACR crop 16:9, the difference is that DPP tool allows to change crop, but photoshop doesn`t.
I have saved CR2 file in DPP with changed crop to 3:2 aspect ratio, but ACR still cuts it.

How can I get full image in Adobe tools to be able to work on actual image, but not croped one?

Claire H. · Answer

Hi @Sergey_Shutov6021, thanks for reaching out! I'm moving this to Discussions until we figure this out. What you're seeing is expected behavior. Adobe Camera Raw and Lightroom respect the in-camera crop metadata in RAW files. Even though your Canon 5D Mark III captures full 3:2 images, if the camera is set to a different aspect ratio (like 16:9), Adobe tools will apply that crop automatically.

To reveal the full image:

1. Open the image in ACR or Lightroom.

2. Select the Crop Tool.

3. Choose “Original” or “Custom” from the aspect ratio dropdown.

4. Drag the crop handles outward to restore the full 3:2 frame.

You can also reset to Adobe defaults in Lightroom by going to Develop > Set Default Settings > Restore Adobe Default Settings. If you are still experiencing this issue, let us know, and we can continue troubleshooting. Thanks! ^CH

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