Interface Size Issue

[rayfromhc]

Hi, I have a new laptop with a 15 inch screen. I am using CC2018 and I have set my interface to "large" 200%. However, when I open up Filters, I find that I am unable to read the interface as it is tiny. Therefore, it appears that the interface settings in the rest of Photoshop are not being applied to the Filters interface. I am unable to work with this tiny interface at all. Please help me and tell me exactly what I have to do. I have searched for answers and I have had live chat techs on my computer fiddling, with no fix to the problem. Thanks in advance.

[Jeff Arola]

Could you give an example of one of the Filters?

Third party non adobe filters might not pay attention to the photoshop scaling options.

[rayfromhc]

The Liquify Adobe Filter.

[Jeff Arola]

Are all the filters that way, like for example, Filter>Render>Fibers or Filter>Blur>Gaussian Blur?

[rayfromhc]

I have checked the filters you suggest and the pop up windows appear fine in size. The resolution of my laptop screen is 1920 by 1080.

[Jeff Arola]

With that resolution 1920 x 1080, using 200% would make the Liquify filter way too big to fit on the screen.

That being said it should still scale to 200%.

Could you post a screenshot of what the Filter>Blur>Gaussian Blur looks like?

This is Liquify on a 1920 x 1200 screen at 200% and it's still way too big to fit the screen.

[rayfromhc]

Ok, I will have to scale down then once I get the "bug" sorted. Here is the image of the screen you asked for.

[Jeff Arola]

Ok i just checked on one of our computers that has a screen resolution of 1920 x 1080 and does the same as yours.

I'm wondering if that's intentional on adobes part since that is such a popular screen size and the dialogs in some filters like Liquify are kinda useless at 200% on normal resolution screens, adobe decided not to scale them.

Someone from adobe would have to answer that.

[rayfromhc]

I hope that someone can answer this question because regardless, the "tiny" resolution is useless and frankly I will have to end my subscription with Adobe if I cannot use the software for this reason. I cannot read that resolution at all.

Thank you for your efforts and input.

Regards,

[rayfromhc]

Hi Jeff, how can I get someone from Adobe to pay attention to this question please? It remains unanswered and the problem remains unresolved

[Jeff Arola]

You can try over at photoshop.com.

Photoshop Family Customer Community

[Jeff Arola]

What is the screen resolution of your laptop?