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I have just updated PS to 2022. When I try to edit a photo (from Lightroom) in Photoshpe I ame getting an error message (IO error- no number) and the program stacked. I can't even close it properly.
need urgent help
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Please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc
Thanks. The above info will help to solve your problem.
BTW:
To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.
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dobe product and version number
- I was trying to update the PS V 21.2.4 (which is working fine) to the latest V 22.0. Lightroom Clasic version 10.0
Operating system and version number
- Windows 10 pro 2004
The full text of any error message (s)
- as I uninstalled the program (after it did not work), I don't hve it
What you were doing when the problem occurred
- I was trying editing a photo from Lightroom. Photoshoe was opened and than stacked with this error message (IO error due to proram problem) and I could not even shut it off. I closed it through the "Windows Task Manager"
Screenshots of the problem and/or error messages
- don't have
Computer hardware, such as CPU; GPU; the amount of RAM; etc
- totally irrelevant. After uninstalling the V22.0 , Lightroom automatically called the V 21.2.4 and everything works fine. it is not a problem in the computer but in the upgrad process or the upgraded program
Thanks. The above info will help to solve your problem.
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I have exactly the same issues ie cannot open a LR10 image in PS2021 using 'Edit in PS2021'; gives the same IO error and then wont allow PS to close because of a program error. (I get the same error trying to open a RAW file directly in PS; it opens Camera Raw ok but then bombs with the same program Error and wont close)
My Windows desktop specs all meet the min specn except i only have 1Gb GPU on my GeForce 210 graphics card; my laptop (which works fine) has 2Gb. Presumably the move to PS2021 changed the min spec for graphics GPU from 1gb to 2Gb?
I guess my options are to a) upgrade my graphics card or b) reinstall the previous version of PS that did work (will that still work with LR10?)
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Photoshop File Error https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles may be the problem
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I want to make it clear that the upgraded V22.0 program was working OK but I could not work from Lightroom which is my main task for it