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amnonm1345
Participant
November 5, 2020
Question

IO error when sending from Lightroom

  • November 5, 2020
  • 2 replies
  • 462 views

I have just updated PS to 2022. When I try to edit a photo (from Lightroom)  in Photoshpe I ame getting an error message (IO error- no number) and the program stacked. I can't even close it properly.

need urgent help

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    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 5, 2020

    Photoshop File Error https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles may be the problem

    A
    amnonm1345Author
    Participant
    November 5, 2020

    I want to make it clear that the upgraded V22.0 program was working OK but I could not work from Lightroom which is my main task for it

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    November 5, 2020

    Please give us more informations including the following : 
    Adobe product and version number 
    Operating system and version number 
    The full text of any error message (s) 
    What you were doing when the problem occurred 
    Screenshots of the problem and/or error messages 
    Computer hardware, such as CPU; GPU; the amount of RAM; etc 

      

    Thanks. The above info will help to solve your problem. 

     

    BTW:

    To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them. 

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    A
    amnonm1345Author
    Participant
    November 5, 2020

    dobe product and version number  

     - I was trying to update the PS  V 21.2.4 (which is working fine)  to the latest V 22.0. Lightroom Clasic version 10.0
    Operating system and version number

     -  Windows 10  pro 2004
    The full text of any error message (s) 
     - as I uninstalled the program (after it did not work), I don't hve it
    What you were doing when the problem occurred 

     - I was trying editing a photo from Lightroom. Photoshoe was opened and than stacked with this error message (IO error due to proram problem) and I could not even shut it off. I closed it through the "Windows Task Manager"
    Screenshots of the problem and/or error messages 
     - don't have
    Computer hardware, such as CPU; GPU; the amount of RAM; etc 
     - totally irrelevant. After uninstalling the V22.0 , Lightroom automatically called the  V 21.2.4 and everything works fine. it is not a problem in the computer  but in the upgrad process or the upgraded program

     

    Thanks. The above info will help to solve your problem. 

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