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darrenf50450970
Participant
July 6, 2022
Question

Issue with Photoshop workspace when zoom is engaged.

  • July 6, 2022
  • 4 replies
  • 283 views

When i open an image in photoshop the image gets all wierd. When i zoom in the image "reflection" change.

This has gotten worse

Any idea if this is a settings issue or is it my computer?

 

This topic has been closed for replies.

4 replies

PECourtejoie
Community Expert
Community Expert
September 30, 2022

Hi, do you mean that the issue is that the image repeats?

Are you working on a tabbed or floating document? Do you have the rulers showing?

Could you please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

darrenf50450970
Participant
September 30, 2022

I should have been clearer. 
Here's the usecase...
I open up this image in Photoshop. 

 

When it opens in Photoshop the initial image looks like this...

I then zoom in and out several times and the image in Photoshop looks correct.

This may help the issue... I have key art for "In Dreams" open in Photoshop.

I think this may be some issue with caching ine the RAM or something. 

Again... sorry about elaborating further.

Kevin Stohlmeyer
Community Expert
Community Expert
September 30, 2022

Try turning off GPU in Photoshop preferences/performance - did that resolve it?

If so, its a Graphics Card issue.

You can also try turning on Deactivate Native Canvas in PS preferences/technology previews.

melissapiccone
Community Expert
Community Expert
July 6, 2022

These image look the same... can you elaborate?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
S_Gans
Community Expert
Community Expert
July 6, 2022

Hi. I'm sorry - I'm not seeing what you mean by "reflection" change. To me, the quality of these side-by-sides is the same. So, if your computer captured it well, but your screen doesn't show it well, that's a very clear indication of there being some kind of Graphics card issue (GPU).
First thing to do is try disabling GPU under Preferences>Performance. You'll need to restart Photoshop, to see if there's a difference. 
Also, make sure your GPU driver is up to date. On most macs, that means running updates (Not necessarily upgrading the OS, but ensuring you have the latest version of YOUR OS).

Adobe Community Expert / Adobe Certified Instructor