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Issue with the UI being reset after an error upon starting....

Participant ,
May 23, 2022 May 23, 2022

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Hiyan

 

So there is a bug in my installation.  Recent update I guess.  One of the reasons why I don't really like updates all the time is that eventually some code monkey messes everyone up by NOT actually fixing what needs fixing and breaking folks installations.  SO now I have this issue.  The notice you see below is only a small thing.  The larger thing is that PS now resets my ENTIRE layout back to default.  I have had a custom layout for years now and now it's all gone.  I redid the whole thing earlier today thinking it was just a glitch but nope, now upon restarting up PS I see that it's back to the default layout again.  

 

This needs to be looked into and fixed pronto.  I've no time for issues like this!  

Thanks

 

Richard 

 

 Gradient FIle Corrupted.pngexpand image

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Adobe
Adobe Employee ,
May 24, 2022 May 24, 2022

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Can you please share you Photoshop Settings folder? You can find the path here: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Use CC files or dropbox to share a download link.

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Participant ,
May 24, 2022 May 24, 2022

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It's over a gig, so are the specific files you need to look at?  Maybe I have the wrong path that I need to get these files from? 

 

My path I'm looking in is: C:\Users\xxxx\AppData\Roaming\Adobe\Adobe Photoshop 2022

 

Please let me know

Thanks

Richard 

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Community Expert ,
May 24, 2022 May 24, 2022

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@RAMWolff54 

Close Photoshop and try deleting the Gradients.psp from the following location, it will be recreated when you launch Photoshop again.

C:\Users\UserName\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings

2022-05-24 16_30_58-Adobe Photoshop 2022 Settings.pngexpand image

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Participant ,
May 24, 2022 May 24, 2022

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Didn't work, PS isn't recreating the Gradients.psp file either so something is corrupted in the installation.  Should I just uninstall and reinstall or are there any other things I can try to correct this? 

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Community Expert ,
May 24, 2022 May 24, 2022

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Participant ,
May 24, 2022 May 24, 2022

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Didn't work.  I uninstalled and am reinstalling.  I have all my presets backed up so no worries there!  

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Participant ,
May 24, 2022 May 24, 2022

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Reinstalling worked.  Back up and running.  Yea, so I gotta put my UI back to where I like it, it's ingrained in my head so that's cool.  Not sure what happened.  I knew something was up like if I hovered over a tool usually the shortcut would be presented but it was a blank square so that was a sign things were going sideways but I chose to ignore that as it seemed not important.  

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Community Expert ,
May 24, 2022 May 24, 2022

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Glad you're up and running again

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