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Issues with PS CS6 crashing but CS6 InDesign and CS6 Illustrator both working - help!

New Here ,
Mar 22, 2023 Mar 22, 2023

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After reinstalling my Mac OS and doing my backup, my CS6 Photoshop keeps crashing. CS6 Illustrator and CS6 InDesign are all working but CS6 Photoshop is a non starter. We have tried uninstalling and reinstalling but without success. Here are details of the crash report. Is there anything we can do to get it working? If not, can I run Photoshop Creative Cloud alongside CS6 InDesign and CS6 Illustrator or will there be incompatability issues? Would I need to switch all of them over to Creative Cloud? Please help!

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Adobe
Community Expert ,
Mar 22, 2023 Mar 22, 2023

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The crash report mentions the White Window plugin, which was needed on some earlier Mac OS and photoshop cs6, but i don't believe it's needed when running ps cs6 on Mojave 10.14.

 

Go to Applications/Adobe Photoshop CS6/Plug-ins and look for the OSXCompatibility.plugin.

If it's there put a ~tilde in front of the name to disable it and see if ps cs6 runs.

 

The OSXCompatibility.plugin might also be in

Macintosh HD/Library/Application Support/Adobe/Plug-Ins/CS6

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New Here ,
Mar 22, 2023 Mar 22, 2023

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Thank you so much we will give it a go! 

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Jeff that's done it! THANK YOU SO MUCH!

Phew! 

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New Here ,
Mar 30, 2023 Mar 30, 2023

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Photoshop is running happily again - thanks very much! 😉

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Community Expert ,
Mar 30, 2023 Mar 30, 2023

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Glad to here it.

 

Your welcome.

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