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0

It's getting so tiresome, bugs bugs and bugs...

Participant ,
Nov 25, 2024 Nov 25, 2024

Ps & Br user since the beginning of time. Then came ACR, loved it at first sight. Then (c. 2020) came Ps versions with more and more useful ACR features, and a more nice seamless logic between the three. Great. Even with an 8GB machine you could do good work. And if you overdid it, Windows would just go slow. You wouldn't lose work.

 

And then came the new versions. Many bugs, more bugs, both with Ps and Br. Broken "seamlessness" and a lot of memory leaks. Programs would freeze or crash, not slow down. Out of memory errors, even with 24GB RAM. PC after PC, always well setup systems, but always similar problems. It is so tiresome now. I mean, I now usually open Ps/Br 2022 (even 2021!) to be somewhat confident that I will do my work without losing it.

 

I'm sad!

 

TOPICS
Windows
1.9K
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Adobe
Community Expert ,
Nov 25, 2024 Nov 25, 2024

Please post the entire Help > System Info from Photoshop. Maybe we can give you some pointers.

 

The problems you describe are usually hardware related, particularly GPU and/or scratch disk. A very common issue is conflicting dual GPUs in laptops.

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Participant ,
Nov 25, 2024 Nov 25, 2024

Thank you D Fosse. Info below. Although my remarks are the sum of experiences with Ps/Br/Acr for the last 3-4 years, over all these latest versions and between 4-5 different Windows systems. All of which btw were well set up, lots of RAM, windows pagefile on seperate SSD, Ps scratchdisk and Br cache on other seperate SSD etc.

 

Attached just a typical sample of ACR memory leak. Not often, not seldom too. Today I had a new first: Ps started messing up its interface, then seemed stuck. Just 3 files open. After a while Ctrl-W worked in blind, and saved my files. And after a while Alt-F4 finally closed it. But it never released its RAM!

 

 

-----------

Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 x64
Number of Launches: 594
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.5131
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 6
Processor speed: 3600 MHz
Built-in memory: 24527 MB
Free memory: 15717 MB
Memory available to Photoshop: 18598 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 5
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3050
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3050 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,042 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=4633484 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

[0 ms]
Start GetSnifferResult

[785 ms]
Start sniffer 2024-11-25 22:06:24
# Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=4633484 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

{338 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3050
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,042 MB
VRAM: 8,042 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,859 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-08-14 000000.000000-000
Driver age: 3 months
Driver version: 32.0.15.6094
Supports UMA: UNSUPPORTED
D3D-ID: 9602
End platform native
{554 ms}

{554 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3050
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 199 GB / s
Compute score: 4,088.91
Device name string: NVIDIA GeForce RTX 3050
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{712 ms}

Exit code kExitNormal
End sniffer 2024-11-25 22:06:24
[kStatusNormal, kExitNormal]

[785 ms]
Finish RunAllAPIs

[799 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040802951025413930
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\Kostas\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 931,5G, 367,9G free
D:\, 111,7G, 70,8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/07/12-05:08:26 159.c09acae 159.c09acae
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/07/12-05:08:26 159.7fc59be 159.7fc59be
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/07/12-05:08:26 159.c09acae 159.c09acae
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/06/12-14:44:23 159.642f8af 159.642f8af
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/07/12-05:08:26 159.c09acae 159.c09acae
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/07/12-05:08:26 159.c09acae 159.c09acae
BIBUtils.dll BIBUtils 2024/07/12-05:08:26 159.c09acae 159.c09acae
CoolType.dll CoolType 2024/07/12-05:08:26 159.c09acae 159.c09acae
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.12
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.12
PSViews.dll Adobe Photoshop 2024 25.12
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 159.c1e92a7 159.c1e92a7
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.12 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.12 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.12 - from the file “Filter Gallery.8bf”
Average 25.12 - from the file “Average.8bf”
Bas Relief 25.12 - from the file “Filter Gallery.8bf”
BMP 25.12 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.0.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.0.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.12 - from the file “Filter Gallery.8bf”
Charcoal 25.12 - from the file “Filter Gallery.8bf”
Chrome 25.12 - from the file “Filter Gallery.8bf”
Cineon 25.12 - from the file “Cineon.8bi”
Clouds 25.12 - from the file “Clouds.8bf”
Color Halftone 25.12 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.12 - from the file “Filter Gallery.8bf”
Conté Crayon 25.12 - from the file “Filter Gallery.8bf”
Craquelure 25.12 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.12 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.12 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.12 - from the file “Filter Gallery.8bf”
Crystallize 25.12 - from the file “Standard MultiPlugin.8bf”
Cutout 25.12 - from the file “Filter Gallery.8bf”
Dark Strokes 25.12 - from the file “Filter Gallery.8bf”
De-Interlace 25.12 - from the file “Standard MultiPlugin.8bf”
Dicom 25.12 - from the file “Dicom.8bi”
Difference Clouds 25.12 - from the file “Clouds.8bf”
Diffuse Glow 25.12 - from the file “Filter Gallery.8bf”
Displace 25.12 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.12 - from the file “Filter Gallery.8bf”
Entropy 25.12 - from the file “statistics.8ba”
Export Color Lookup Tables 25.12 - from the file “Export3DLUT.8be”
Extrude 25.12 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.12 - from the file “FastCore.8bx”
Fibers 25.12 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.12 - from the file “Filter Gallery.8bf”
Filter Gallery 25.12 - from the file “Filter Gallery.8bf”
Fresco 25.12 - from the file “Filter Gallery.8bf”
Glass 25.12 - from the file “Filter Gallery.8bf”
Glowing Edges 25.12 - from the file “Filter Gallery.8bf”
Grain 25.12 - from the file “Filter Gallery.8bf”
Graphic Pen 25.12 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.12 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.12 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.12 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.12 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.12 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.12 - from the file “Filter Gallery.8bf”
JPEG 2000 25.12 - from the file “JPEG2000.8bi”
Kurtosis 25.12 - from the file “statistics.8ba”
Lens Blur 25.12 - from the file “Lens Blur.8bf”
Lens Correction 25.12 - from the file “Lens Correction.8bf”
Lens Flare 25.12 - from the file “Standard MultiPlugin.8bf”
Liquify 25.12 - from the file “Liquify.8bf”
Matlab Operation 25.12 - from the file “ChannelPort.8bf”
Maximum 25.12 - from the file “statistics.8ba”
Mean 25.12 - from the file “statistics.8ba”
Measurement Core 25.12 - from the file “MeasurementCore.8me”
Median 25.12 - from the file “statistics.8ba”
Merge to Nik 6 HDR Efex NO VERSION - from the file “Nik6HDRMerge.8li”
Mezzotint 25.12 - from the file “Standard MultiPlugin.8bf”
Minimum 25.12 - from the file “statistics.8ba”
MMXCore Routines 25.12 - from the file “MMXCore.8bx”
Mosaic Tiles 25.12 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.12 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.12 - from the file “Filter Gallery.8bf”
Nik 6 Analog Efex NO VERSION - from the file “NikCollection.8bf”
Nik 6 Color Efex NO VERSION - from the file “NikCollection.8bf”
Nik 6 Dfine NO VERSION - from the file “NikCollection.8bf”
Nik 6 HDR Efex NO VERSION - from the file “NikCollection.8bf”
Nik 6 Perspective 6.7.0.1 - from the file “PhotoshopPlugin-filterNik 6 Perspective64.8bf”
Nik 6 Perspective automation 6.7.0.1 - from the file “PhotoshopPlugin-automationNik 6 Perspective64.8li”
Nik 6 Presharpener NO VERSION - from the file “NikCollection.8bf”
Nik 6 PresharpenerNik Collection 6stub NO VERSION - from the file “NikCollection.8bf”
Nik 6 Sharpener Output NO VERSION - from the file “NikCollection.8bf”
Nik 6 Silver Efex NO VERSION - from the file “NikCollection.8bf”
Nik 6 Viveza NO VERSION - from the file “NikCollection.8bf”
Nik Collection 6 Palette 6.7.0.1 - from the file “Nik Collection 6 Palette.8li”
Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
Nik6BackgroundFilter NO VERSION - from the file “Nik6BackgroundFilter.8bf”
Nik6FineStructuresFilter NO VERSION - from the file “Nik6FineStructuresFilter.8bf”
Nik6HotPixelsFilter NO VERSION - from the file “Nik6HotPixelsFilter.8bf”
Nik6ShadowsFilter NO VERSION - from the file “Nik6ShadowsFilter.8bf”
Nik6SkinFilter NO VERSION - from the file “Nik6SkinFilter.8bf”
Nik6SkyFilter NO VERSION - from the file “Nik6SkyFilter.8bf”
Nik6StrongNoiseFilter NO VERSION - from the file “Nik6StrongNoiseFilter.8bf”
Note Paper 25.12 - from the file “Filter Gallery.8bf”
NTSC Colors 25.12 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.12 - from the file “Filter Gallery.8bf”
OpenEXR 25.12 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.12 - from the file “Filter Gallery.8bf”
Palette Knife 25.12 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.12 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.12 - from the file “Standard MultiPlugin.8bf”
PCX 25.12 - from the file “PCX.8bi”
Photocopy 25.12 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.12 - from the file “ChannelPort.8bf”
Pinch 25.12 - from the file “Standard MultiPlugin.8bf”
Pixar 25.12 - from the file “Pixar.8bi”
Plaster 25.12 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.12 - from the file “Filter Gallery.8bf”
Pointillize 25.12 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.12 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.12 - from the file “PBM.8bi”
Poster Edges 25.12 - from the file “Filter Gallery.8bf”
Radial Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Radiance 25.12 - from the file “Radiance.8bi”
Range 25.12 - from the file “statistics.8ba”
Render Color Lookup Grid 25.12 - from the file “Export3DLUT.8be”
Reticulation 25.12 - from the file “Filter Gallery.8bf”
Ripple 25.12 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.12 - from the file “Filter Gallery.8bf”
Save for Web 25.12 - from the file “Save for Web.8be”
ScriptingSupport 25.12 - from the file “ScriptingSupport.8li”
Service Nik 6 HDR Efex Filter NO VERSION - from the file “NikCollection.8bf”
Shear 25.12 - from the file “Standard MultiPlugin.8bf”
Skewness 25.12 - from the file “statistics.8ba”
Smart Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.12 - from the file “Filter Gallery.8bf”
Solarize 25.12 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.12 - from the file “Filter Gallery.8bf”
Spherize 25.12 - from the file “Standard MultiPlugin.8bf”
Sponge 25.12 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.12 - from the file “Filter Gallery.8bf”
Stained Glass 25.12 - from the file “Filter Gallery.8bf”
Stamp 25.12 - from the file “Filter Gallery.8bf”
Standard Deviation 25.12 - from the file “statistics.8ba”
Sumi-e 25.12 - from the file “Filter Gallery.8bf”
Summation 25.12 - from the file “statistics.8ba”
Targa 25.12 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.12 - from the file “Filter Gallery.8bf”
Tiles 25.12 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.12 - from the file “Filter Gallery.8bf”
Twirl 25.12 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.12 - from the file “Filter Gallery.8bf”
Vanishing Point 25.12 - from the file “VanishingPoint.8bf”
Variance 25.12 - from the file “statistics.8ba”
Water Paper 25.12 - from the file “Filter Gallery.8bf”
Watercolor 25.12 - from the file “Filter Gallery.8bf”
Wave 25.12 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.12 - from the file “WIASupport.8li”
Wind 25.12 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.12 - from the file “WBMP.8bi”
ZigZag 25.12 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.9.0.53 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.9.0\"
CmdN: 1.21.3
UAB: 2.18.0-8
Loaded at: 321 ms - launch time impact: 55 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 4040 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 324 ms - launch time impact: 0 ms
TK Luminosity Mask (Prepared) 1.4.0.0 - from the file "Plugin Marketplace"
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 3589 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.6.80.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\"
CAPTURE: 2.0.41 STOCK: 4.2.4
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4040 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 2125 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.10.0.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required Folder"
Loaded at: 4041 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3590 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3591 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
Loaded at: 4043 ms - launch time impact: 16 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 2 ms - entries: 42

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

Installed TWAIN devices: NONE

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

OK, I can't see anything off in your system info - but I can't see any memory leak either?

 

Are you saying that memory is not released when you close Photoshop? That's not normal. What is normal, is that Photoshop holds the allocated memory as long as it's running, and it will not be released when closing files. This is by design, as constantly requesting memory from the operating system would make things like batch processing unworkable. The memory will be reused and recycled.

 

It's perfectly normal that total memory use holds steady at 90-95 % as you work. Memory is there to be used. Free memory is wasted memory.

 

A memory leak, however, is when it keeps rising uncontrollably until it hits 100%, without any particular action.

 

Also keep in mind that ACR runs outside Photoshop's address space and needs its own memory separate from Photoshop.

 

As general troubleshooting, I'd start by resetting preferences. Corrupt preferences can cause weird and unexpected behavior. Preferences are prone to corruption because they are rewritten on every application exit. Irregular shutdowns can corrupt them, and errors can accumulate.

 

Also make sure you are using the Studio driver for the RTX 3050, not the Game Ready driver. The latter can cause problems in Photoshop and is not recommended.

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Participant ,
Nov 27, 2024 Nov 27, 2024

Thank you again for your interest. I am an old computer person (plus IT professional) and photographer. My systems are kept quite tight.

 

As I mentioned, it's not a particular bug that bothers me now. It's the cummulative tiring experience of the past few years/versions. I have posted in the community two or three times problems of mine, but the general experience is the important thing: Very deteriorating. Ok, lately RAM issues, but that's just lately.

 

Bottomline is that NOT rarely, work is lost. With no obvious cause, system fault etc. This time I attach an instance where all programs were closed (Ps, Br, Acr), doublechecked that they are not alive in details of task manager, and memory forever committed...

 

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Community Expert ,
Nov 27, 2024 Nov 27, 2024
quote

This time I attach an instance where all programs were closed (Ps, Br, Acr), doublechecked that they are not alive in details of task manager, and memory forever committed...

 


By @KostasHarv

 

I agree that doesn't look normal if the applications are closed. I've never seen that. But if all PS/ACR/Bridge processes are terminated and no instance can be seen in Task Manager, then this is a system problem. I'd look at the GPU driver first.

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Participant ,
Jan 06, 2025 Jan 06, 2025

Happy new year! With bugs... 🙂 & 😞 as always.

Just one file open in ACR, BR & PS already open, system RAM at 60%, everything cool... Just ONE file open. What could go wrong?

 

 

 

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Participant ,
Feb 16, 2025 Feb 16, 2025

It's been a while... Still furious! Just a couple of files open in ACR, 8-10GB of free RAM still...
And of course I'll get an out-of-memory error, just for making one change in color balance.
It's weird, like color balance is different than other edits. Happened 3 times today.
One of them caused the system to black out the screen -- had to hard reset. Losing everything of course.
Sweet sweet bugs 😞

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Community Expert ,
Feb 16, 2025 Feb 16, 2025

Still looks very much like a GPU / driver problem.

 

Can you post the full Help > System Info?

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Participant ,
Feb 16, 2025 Feb 16, 2025

It is posted above...

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Community Expert ,
Feb 16, 2025 Feb 16, 2025

OK. Are you using the studio driver or the game ready driver? The latter frequently causes problems. Do you see the same problems with different/updated driver versions?

 

This really has GPU written all over it, but I can't see any immediately obvious problems.

 

Another thing, have you tried to reset preferences at any time, or do you migrate preferences from one version to the next? The preferences file contains much more than user settings, it's the whole application configuration, including many hidden settings related to the system.

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Participant ,
Feb 17, 2025 Feb 17, 2025

Only studio driver, always last version. These past 1-2 with the same problem (actually various problems/bugs, but this is by far the worst). Indeed it has GPU written all over, but to make it more interesting, same thing with the previous graphics card too.

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Participant ,
Mar 06, 2025 Mar 06, 2025

KostasHarv_0-1741329901131.png

Let's see todays error: double GPU memory error, lots of RAM free, just two raw files open in ACR. Classic.

 

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

All I can say at this point is that there are quite a few reports of this, on Windows and Mac alike. Platform doesn't seem to matter. So that does indeed point to something in Photoshop.

 

But here's the good news: several of these users have reported back that a clean install and clean preferences fixed it. In short, a complete nuke. Clean preferences means moving the whole Settings folder out, not just clicking the button to reset. And one updated to a new version, which amounts to the same thing if you don't migrate preferences.

 

The rest haven't come back as far as I can tell, so we don't know if they tried that or if they did, whether it fixed the problem.

 

My money is on preferences. Corrupt preferences can often cause weird behavior that looks like an application bug.

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

@KostasHarv for the ACR error, have a look at the troubleshooting steps in the link below

https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot

Especially this bit

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

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Participant ,
Mar 26, 2025 Mar 26, 2025

Hello fellow photographers. This morning's ACR memory leak proof (this is just two 24MP files open), and I'm talking version 17.2! I believe that preferences have little to do with it...

 

ACR 17.2.png

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Participant ,
Apr 01, 2025 Apr 01, 2025
LATEST

I am now almost able to reproduce such memory leaks. Pity there's no fix.

 

Time to stop paying Adobe...

 

 

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