Copy link to clipboard
Copied
Hi!
The keyboard shortcuts have stopped working for me in photoshop. I have used photoshop for 10+ years and have never had this problem before.
I have tried the following:
I am working on a laptop and the shortcuts don't work on the laptop keyboard nor on the external keyboard. However, I can still use the keyboard for navigating the menu bar etc. It is only the shortcuts that aren't working.
Does anyone know what might cause the problem?
Best regards,
Jesper
Hi Cory,
Turns out installing a different language pack for windows fixed the problem. Instead of using the english language pack for danish keyboards, ENG(Danish), I switched to the defualt ENG(US).
Now everything works fine, but of course I would prefer using using the danish language pack as I am using a danish keyboard.
Best regards,
Jesper
Copy link to clipboard
Copied
Hi @Gustav Jesper29654176uvk7 instead of resetting prefs, let's try to manually reset which can solve many issues...
Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Copy link to clipboard
Copied
The keyboard shortcuts have stopped working for me in photoshop. I have used photoshop for 10+ years and have never had this problem before.
Copy link to clipboard
Copied
Hi Cory,
Turns out installing a different language pack for windows fixed the problem. Instead of using the english language pack for danish keyboards, ENG(Danish), I switched to the defualt ENG(US).
Now everything works fine, but of course I would prefer using using the danish language pack as I am using a danish keyboard.
Best regards,
Jesper
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I had the same issue in all of my Adobe software and the solution worked for me too. But I find it pretty weak that Adobe wouldn't support this. Thanks for the solution anyway.