Latest Update crashing every view minutes

Forum|Forum|3 years ago
April 21, 2022
6 replies
287 views

Automatic update happened and ever since PS has been freezing and having various issues every few minutes. I have to open in task manager and shut down every single time! Is there a fix or can I roll back to the previous update? I can't get anything done.

Windows

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heathera15810012Author

Participant

It's the latest update causing all the problems. I rolled it back. Won't update again til the next one maybe.

heathera15810012Author

Participant

No crash reports, it just stops responding, it loses the frames/windows, things disappear such as the menu, can't save even though it acts like it does... I gave up and reinstalled the previous version, no problems since doing that.

J

jm55446639

Participant

Same issue as above as soon as I updated on CC. Freezing on me constantly, multiple functions/items are causing it to crash

J

J453

Legend

What version do you have installed? I would suggest making sure you have the latest update installed (23.3.1). 23.3 had some issues with compositing that affected the canvas drawing, perfomance and stability that are now fixed.

TheDigitalDog

Inspiring

When Photoshop crashes, the first thing to try is resetting your preferences.

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

Might fix the issue. Let us know.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"