Left click lock

[Aidan5E62]

For the last few days I have had this annoying issue where the left mouse button sticks on. Say if I am doing a free transform or panning around the screen (space bar + left click). I'll release the left mouse button but when I move the mouse the action keeps happening as though the left button is still pressed down. I then need to click the left mouse button again to release it. I am running the latest version of PS on Windows 10. I have checked the windows mouse settings and click lock is not enabled. I have also tried a new mouse just to make sure and the problem still remains. Could anyone shed any light? Thanks.

[felixschuch]

(Image with cursing removed by moderator)

[aleksandrb52976443]

2023 09 28, and still stuck with this bug. Impossible to work. Had 24 and 23 versions, and 23 was fine before, now it acts justy the same!!! Wtf? Give my money back!

[Frank27020598sajw]

what an unsatisfactory service.

i have now had 4 phone calls with support and each time it costs me 1 - 2 hours and the same "tests" were performed and queried all over again:

- are the drivers up to date? Answer: YES, the drivers are always kept up to date.

- does this only happen on one computer? NO, the problem exists on every computer.

- do the computers have the same hardware? NO, the computers have different hardware and different graphics cards.

- do you have any other software installed that accesses mouse functions? NO, they are normal logitech mice

- does the problem happen in other applications as well? NO, only in photoshop

- does the problem happen in earlier versions of photoshop? NO, until version 23.1 everything worked fine

- is "scroll over" and "drag panning" active in the presets? NO, and it does not change the problem whether you enable or disable it

- is the problem also present in "windows safe mode"? NO, it is not

- when does the problem occur? the problem occurs, for example, when i rotate the canvas and release the mouse button WHILE rotating. if i hold the mouse completely still and then release the mouse button, it does not happen.

guys, with the new update it has become even worse - the problem now also occurs with the color picker. our whole workflow is broken because of this. we have to serve many customers and have been torturing ourselves for months now.

we are a photo studio and need photoshop as a tool for our daily work.

I now NO LONGER feel that this problem is taken seriously by adobe service.

[Frank27020598sajw]

today i had another phone call with adobe support. the employee tried to explain to me that only a refresh / reinstallation of the operating system would help. i explained to him that as an it expert i don't believe that. the problem only occurs in a few modules in photoshop and that only with versions newer than 23.xx. a rollback to version 23 makes the problem disappear. the employee asked me to send a screenshot of the problem. i wrote him the following email:

****
Dear Sir or Madam,

during our telephone conversation today, I was asked to provide a screen recording of the problem.

You can find the recording at the following address on my own server:

http://www.mcgraphix.de/images/video/adobe-support/left-click-lock-crop.mp4

http://www.mcgraphix.de/images/video/adobe-support/left-click-lock-colourpicker.mp4

I ask for feedback on how to proceed.
****

keep in mind: this was the 5th call from adobe, and every employee asks exactly the same questions. during the other calls, the employees were on my computer via remote maintenance and observed the problem live. there seems to be no internal communication....

[ジュリアン33065012p3v8]

Thank you for the report about your communication with the support.. We know now it's useless... Perhaps there is something we can do on social media?

[Frank27020598sajw]

Any suggestion?

[KentheArtist]

Just checked in with this thread (removed), Adobe still hasnt fixed this issue? There's been (removed) how many updates since March and despite the many new features they've introduced, they somehow cant a bug that Im sure would be easily fixable. Either Adobe has remained completely ignorant of whats been happening or they do and choose not care. For their sake, Im hoping its not the latter but either way this reflects badly on an "Industry Standard Program".

I am just as frustrated as you all but I would like to offer some of solution...well more specifically a way of avoiding the left click gitch. I've noticed that it has a tendancy to be triggered if you're using specific keyboard commands like "shift + crtl + z" for redoing, "Shift + crtl + v" for pasting in place, or "Crtl + X" for copying and cutting. There might be others these are the commands I tend to use the most and whenever I used the keyboard commands for them instead of doing it the manual way, the left click lock would happen more often and much sooner, sometimes as soon as the program opened. Because of this, I've moved away from using those specific keyboard commands and have been going the manual route of going to the window tab. Its much slowler yes but it has meant I have been able to keep the program open for much longer. Though not by much considering how many times photoshop has crashed on me this year but tangents aside, I hope this can help cope with adobe's incompitence.

I just realized I made a post in this thread earlier this year about a similar observation except with the move and ellipse tools but I guess posting again wouldnt hurt right? XD

[Frank27020598sajw]

The problem with the left-click-lock is still not fixed in the current update 25.1, although I have been going through the same crap over and over again for many hours with the service. This is costing me my time, and my time is very valuable to me.

What did go very quickly, however, is the fact that in the future the Generative Fill feature will be chargeable. Chapeau Adobe. I can't eat as much as I want to throw up.

[Frank27020598sajw]

.

[Balanaar]

Still no fix since MONTH ... this bug is killing me ... text select, transformation, color picking.... it´s getting worse and worse. The performance is also terrible.

Lets give affinity designer a try.....

[Balanaar]

Maybe it´s a PC issue, i have no (mouse) problems on mac. But performance on mac is horrible. I´m talking about Artboards/Banners.....

PC: AMD Ryzen 9 5950X 16-Core, 128 GB RAM, GeForce RTX 3060 12 GB RAM, Win10 22H2

MAC: Mac Studio M1 Max, 64 GB RAM, Ventura 13.6.1.

[default26553561rnujgq]

I got this on left click... and the right click also when I change brush settings (alt+right click)

[JarrodPrince]

this is when i get it. Its almost unuseable. Ruining my workflow.

[Mattias24456915gtkp]

I have this same issue now both at work and at home. Extremly annoying. How hard can it be to fix Adobe??

[Frank Schuermann]

...same problem since months... Photoshop starts to get useless for me... the bug is a real problem ... and Adobe seems to do nothing against that...

[JarrodPrince]

This issue has made my workflow a nightmare. I've tried every suggestion and nothing works. I hope Adobe fix this soon.

[Kyle28257960qv7j]

Almost a year later and this is still a problem. Have tried all of the "solutions". Nothing works. I don't understand why this hasn't been resolved somewhere. 

[aleksandrb52976443]

So the only thing worked on both of my PC's is a windows reinstal. Not the best solution, to put it mildly.

[avalent]

This is f*cking disgraceful. Over a year now that many of us are experiencing this debilitating bug. I had to go back from PS Beta to the stable version because it became ridden with crashing bugs, and now I'm instantly reminded of why I left for Beta.

Downright unusable to the point of considering leaving Photoshop, much as I need it for work. I even changed the bloody mouse over this issue and now it's back. This is definitely a Photoshop issue, it hasn't been fixed and from the responses it seems Adobe hasn't got the slightest clue how to fix it - but they sure have a lot of dev time devoted to new features...

[smithany]

Everyone who still struggles, I just have to point you all back to the solution method of:

1) closing PS, and then

2.) cut and pasting the C:\Users\yourUsername\AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings\ folder.  You need to cut its entire contents out and put it on your desktop.

3.) As a note, it can no longer be present in the C:\Users\yourUsername\AppData\Roaming\Adobe\Adobe Photoshop 2024\ folder at all

4.) Then restart photoshop.

5.) Then close Photoshop.

6.) Then delete the regenerated Adobe Photoshop 2024 Settings folder in the C:\Users\yourUsername\AppData\Roaming\Adobe\Adobe Photoshop 2024\ folder

7.) Then copy your desktop Adobe Photoshop 2024 Settings folder back into C:\Users\yourUsername\AppData\Roaming\Adobe\Adobe Photoshop 2024\

8.) Restart photoshop.

It will very likely fix your issue because I have had this problem many many times over the last 12 months, mostly on one machine, but definitely on 2 separate machines through multiple versions and this solves it every time.  Despite it being frustrating, and I would agree embarrasing, this is a fix I can recommend.

[avalent]

I have ignored this solution because multiple users here and elsewhere reported the problem returning anywhere from 10 minutes later to hours later to the very next update. I do not intend to jump through such hoops every time I fire up Photoshop, but I appreciate reposting this hackjob of a solution and I'm aware of its temporary efficiency.

[JarrodPrince]

totally agree. Works demanding enough without having to do this every few weeks. Just patch the program, I shovel so much money into Adobe a month. Thinking of jumping ship soon.

[Eric31652823xf2m]

I started to face the same problem today.  25.9, 25.7, 25.6 all get left click stuck after some Alt/Shift/Ctrl click. 

I have to finish by job today by force restarting PS over 30 times.  (small step, save, small step, save........)

I it very terrible!  Unusable!!!

Reseting "Adobe Photoshop 2024 Settings" get NO help for me.  The problem come again after some operations after fews mins.

Any "workable" PS version is recommended at this moment?

[Eric31652823xf2m]

Finally "solved" by downgrading to version 25.4 with rolling back the setting folder to 1 week below (just before I upgrade to 25.9)

This left click stuck bug is totally ridiculous

[avalent]

Yes, it's a terrible bug. Anyways, please try the new Generative Remove Tool, make sure to burn through your monthly credits and purchase more credits! /sarcasm